Job Description

Responsibilities:

Ensure the stability, security, and availability of the F5 environment through proactive monitoring, maintenance, and incident resolution.



Lead the planning and implementation of changes, collaborating with cross-functional teams to deliver solutions aligned with business requirements and technical standards.



Provide expert-level support for the F5 estate, including troubleshooting and resolving complex issues in production environments.



Operate within the IT Service Management (ITSM) framework, utilizing Remedy for managing Change, Incident, and Problem Management processes.



Participate in a standby/on-call rotation and be available for after-hours maintenance and change deployments to ensure service continuity



Engage in crisis management calls as needed to support rapid incident resolutions

Requirements:

Matric and a Tertiary Qualification



F5 Certified BIG-IP Administrator (F5-CA)



BIG-IP Local Traffic Manager (LTM)



5 years' experience in successful F5 implementations and troubleshooting in production environments



Strong understanding of ITSM processes and experience using Remedy.



Ability to work flexible hours, including overtime and after-hours support.

Skills:

F5 Technologies:

Expertise in F5 BIG-IP modules including LTM (Local Traffic Manager),

Scripting & Automation:

Proficiency in iRules

Networking:

Strong understanding of TCP/IP, routing, switching, VLANs and load balancing concepts.

Security:

Experience with SSL/TLS offloading and certificate management

Monitoring & Logging:

Familiarity with tools such as Splunk, SolarWinds, or equivalent for performance monitoring and log analysis.

Cloud & Virtualization:

Exposure to cloud environments (AWS) and virtualized F5 deployments (VE).

Troubleshooting Tools:

Skilled in packet capture and analysis using tools like Wireshark or tcpdump.

Operating Systems:

VLOS and TMOS (Latest Versions)



Between 5 - 7 Years