Job Description

Role Summary:
A skilled and experienced F5 Engineer to support the day-to-day operations of the company F5 environment. This role is critical in maintaining a secure and highly available infrastructure across South Africa and the broader Africa Region.
Responsibilities:

• Ensure the stability, security, and availability of the F5 environment through proactive monitoring, maintenance, and incident resolution.
• Lead the planning and implementation of changes, collaborating with cross-functional teams to deliver solutions aligned with business requirements and technical standards.
• Provide expert-level support for the F5 estate, including troubleshooting and resolving complex issues in production environments.
• Operate within the IT Service Management (ITSM) framework, utilizing Remedy for managing Change, Incident, and Problem Management processes.
• Participate in a standby/on-call rotation and be available for after-hours maintenance and change deployments to ensure service continuity.
• Engage in crisis management calls as needed to support rapid incident resolution.

• Matric and a Tertiary Qualification
• F5 Certified BIG-IP Administrator (F5-CA)
• BIG-IP Local Traffic Manager (LTM)
• 5 years' experience in successful F5 implementations and troubleshooting in production environments
• Strong understanding of ITSM processes and experience using Remedy.
• Ability to work flexible hours, including overtime and after-hours support.

• F5 Technologies: Expertise in F5 BIG-IP modules including LTM (Local Traffic Manager),
• Scripting & Automation: Proficiency in iRules
• Networking: Strong understanding of TCP/IP, routing, switching, VLANs and load balancing concepts.
• Security: Experience with SSL/TLS offloading and certificate management
• Monitoring & Logging: Familiarity with tools such as Splunk, SolarWinds, or equivalent for performance monitoring and log analysis.
• Cloud & Virtualization: Exposure to cloud environments (AWS) and virtualized F5 deployments (VE).
• Troubleshooting Tools: Skilled in packet capture and analysis using tools like Wireshark or tcpdump.
• Operating Systems: VLOS and TMOS (Latest Versions)