Job Description

Are you a South African looking to take your career in Property Management to the next level in a first-world market? Are you Passionate, Energetic and Proactive?

Our client - who has reputation for excellent service and a well-managed portfolio of properties in the Residential Lettings and Property Management sector - is looking to take on a Virtual Assistant in their Property Management team.

As a property manager you will be responsible for managing a large, busy portfolio so experience is key.

Core duties include but are not limited to:

Building one-to-one relationships with managed clients from the point of instruction. Liaising with landlords, tenants and contractors. Assisting with regular property maintenance. Helping to coordinate and monitor property repairs. Preparing and evaluating quotations to present to clients. Ensuring property files are maintained and compliance is booked and arranged. Assisting with compliance audits. Helping to resolving any general tenancy issues. Responding to telephonic and written queries from landlords and tenants. Reporting on each issue for clarity and to ensure successful resolution. Assisting with the move-in process to ensure correct documentation is provided to both landlord and tenant. Assisting with the termination process to ensure correct documentation is provided to both landlord and tenant. Arranging 6-monthly inspections, then reporting to the client and following up with necessary remedial work. Always maintaining customer confidentiality.

Essential experience and skills required:

Previous experience in Property Management (with Estate Agency experience or similar) Minimum 3 years' experience managing 300 plus properties Outstanding customer service skills and a proactive service mindset Excellent telephone manner Well-presented and well-spoken

Driven, ambitious and self-motivated

Hardware Requirements:

Own computer or laptop. ADSL/ FIBRE internet line. Headphones for use with our VOIP phone system. Anti-virus installed. UPS/Back-up Battery for load shedding - NON-NEGOTIABLE

Working hours:

Monday to Friday (9am to 6pm) UK Time. Additional Saturdays

Job Types:

Full-time, Permanent

Job Type: Full-time

Pay: R20000,00 - R25000,00 per month

Application Question(s):

are you able to start within a two week notice period?
Experience:

* Managing 100 plus properties: 3 years (Required)