Job Description

Synopsis

To serve as the strategic and operational integrator within the Office of the CEO (the Office), ensuring seamless coordination of internal workflows, executive support, and governance-related activities. Provide high-level executive support to the Office, including advanced diary management, meeting preparation, and strategic scheduling aligned with corporate priorities and governance cycles. Act as a central coordination point for internal and external engagements, ensuring timely preparation, alignment, and follow-through on Office commitments. Enable the quality assurance function for all outputs from the Office of the CEO, including briefing notes, communiques, reports, and stakeholder correspondence, ensuring consistency, professionalism, and alignment with IDC's tone and standards. Maintain and manage the Office communications calendar, including speech inputs, messaging, and internal leadership communications. Collaborate within the Office to ensure governance deliverables (e.g., board packs, resolution trackers, parliamentary submissions) are prepared, reviewed, and submitted on time. Act as a trusted internal liaison, fostering collaboration across executive functions and ensuring that the Office operates with agility, confidentiality, and strategic cohesion.

Qualification and Experience

Relevant Bachelor's degree (for e.g. Public Administration, Business, Political Science).

Postgraduate qualification in a relevant field will be an advantage

Project Management qualification will also be advantageous

The preferred candidate will have a minimum of 5-8 years of experience in executive support, assistance, strategic coordination, or governance environments

Experience supporting C-suite/Board-level executives.

Exposure to public sector, development finance, or regulated environments is advantageous.

The candidate must have an appreciation of the role of the IDC

Impeccable managerial, leadership and interpersonal skills

The candidate must have an absolute commitment towards the values of the Corporation.

Experience working in a high-level collaborative environment

Proven track record of effectively interacting with senior management

Ability to work strategically and collaboratively across departments

Ability to manage multiple competing priorities while building effective relationships

Extremely organised and persistent, with drive and determination to achieve goals.

Analytical and synthesis skills; ability to distil complex documents into executive-ready insights.

Exceptional written communication and editing skills.

High emotional intelligence and discretion.

Advanced proficiency in Microsoft 365 (Outlook, Excel, Word, PowerPoint, Planner).

Strong organisational and time management skills.

Stakeholder engagement and coordination experience in a high-level executive environment.

Roles and Responsibilities

Strategic coordination and internal liaison

Coordinate internal workflows, documentation, and task tracking across the Office

Serve as liaison between the Office and internal forums (Exco, Board Committees, Strategy, Secretariat, etc.).

Track follow-ups and commitments arising from the Office engagements using advanced tools, e.g., Microsoft Planner and SharePoint.

Engage both internal and external stakeholders as required, to understand and respond to the request or business need and or obtain additional information

To undertake key analysis or diagnosis of the business or administrative need and propose suitable approach and or response to the matter at hand

Executive support and diary management

Manage protocol, travel, meeting logistics for the Office, and ensure seamless coordination of engagements.

Manage and lead the Office calendar and ensure strategic prioritisation of engagements with the Senior Manager.

Prepare meeting packs, pre-briefs, post-meeting summaries for internal and external engagements.

Coordinate logistics for the Office events, stakeholder meetings, and internal workshops.

Ensure alignment between diary, strategic priorities, and governance cycles.

Quality assurance and communications coordination

Review and quality-check all outgoing documents for tone, format, and strategic alignment.

Maintain document templates, branding standards, and version control protocols.

Support the Office communications calendar, including speechwriting inputs and stakeholder messaging.

Ensure consistency and professionalism across all outputs from the Office of the CEO.

Roles and Responsibilities (cont.)

Reporting and governance support

Collaborate with the within the Office to ensure timely submission of reports and dashboards.

Support the preparation of board packs, resolution trackers, and parliamentary submissions.

Maintain a central repository of key documents and ensure retrieval accuracy.

Execution, Alignment and Delivery

To share ideas for improvement in the management of the operational and administrative demands of the CEO's Office

To co-ordinate and manage information, responses or feedback that is integrated and aligned to the activities and deliverables in the Manager: Office of the CEO

To drive critical thinking, analysis and assessment of implications, identification of patterns, making connections of underlying issues, and the ownership of the outcome.

To ensure all responses and undertakings are in line with relevant policies, systems and procedures of the Corporation

To optimise service delivery in a manner that address clients' needs and is in line with the customer service charter of the Corporation

Resource Management/Optimisation

Prepare annual budgets as required

Track, monitor and report on budget outcomes and variances

Address budget variances or discrepancies and report resolutions

Drive financial prudence and cost efficiency management in all related activities (e.g. travel, training, stationary, etc.)



Job Reference: IDC00641