Job Description

Closing Date 2023/10/08
Reference Number MMH230929-1
Referral Platform URL
Job Title Executive PA
Position Type Permanent
Role Family Administration
Cluster International
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Centurion
Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za
Role Purpose

Provide an effective and efficient administrative, secretarial and operational assistant function to support Exco members and the Africa team.
Requirements

• 3 -5 years' relevant experience in executive secretarial duties

• Good interpersonal skills supported by exceptional verbal and written communication skills

• Ability to deal with sensitive issues discretely and to handle confidential information appropriately

• Matric with a relevant Secretarial related qualification, preferably Executive Secretarial

• Project management experience would be advantageous

Duties & Responsibilities

Handle all administrative and secretarial activities:

• Support diary management activities to effectively schedule appointments

• Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings

• Pro-actively screen incoming calls, correspondence and respond independently where possible

• Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications

• Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings

• Support the flow of information within the Africa team, ensuring that matters requiring their personal

attention are handled speedily

• Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are

resolved within the given timeframes

• Order and control office supplies

• Accurately escalate client complaints and queries to the relevant department

• Ensure files are kept in order and easily accessible

• Collate, compile and distribute documents to the required standards within defined timeframes

• Attend to ad hoc personal matters

Engage with clients in a client centric manner:

• Provide authoritative, expertise and advice to clients and stakeholders

• Build and maintain relationships with clients and internal and external stakeholders

• Deliver on service level agreements made with clients and internal and external stakeholders to ensure

that client expectations are managed

• Make recommendations to improve client service and fair treatment of clients within area of

responsibility

• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and

provides exceptional client service

Competencies

• Business Acumen

• Customer/ Stakeholder Commitment

• Drive for Results

• Collaboration

• Impact and Influence

• Self-Awareness and Insight

• Diversity and Inclusiveness

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan