Job Overview
Business Segment: Group Functions
Location: ZA, GP, Johannesburg, Simmonds Street 5
Job Type: Full-time
Job ID: 80403609
Date Posted: 11/3/2023
The primary responsibility of the IT Technical Support Engineer is to manage incidents to a satisfactory resolution. The work is predominantly in the areas of operating systems, subsystems and products operating on these systems. The individual is the first and second level technical support to the customers.
Qualifications
Diploma in Information Technology
ITL Foundation Certification as well as A+,N+, MCDST, MCITP and other Microsoft Certifications
3-4 Year's solid experience in advanced support role within large or medium size organisations
3-4 Year's Active Directory Account management experience
3-4 Year's Service Desk experience within large or medium size organisations
Additional Information
Behavioral Competencies:
Exploring Possibilities
Adopting Practical Approaches
Establishing Rapport
Generating Ideas
Meeting Timescales
Technical Competencies:
Database Administration
Documenting
Quality Assurance
Technology Orientation
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