Job Description

Employee Relations Manager

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Permanent contract Full-time From 900R to 1KR gross salary/year At least 5 years of experience (Senior level) Bachelor degree Employees Relations / Labor Law Manager/Expert

BOC has exciting opportunity for an individual to join our dynamic team,if this is you,we want you!

Mission

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Purpose

To foster and maintain positive, productive, and compliant relationships between the company's management and employees.

Principal Accountabilities

Support managers on all ER related matters/activities Strategic partner to all divisions within the organization

Specific Responsibilities

Develop and implement employee relations strategies and programs that foster positive relationships and a productive work environment. Ensure compliance with employment laws and regulations, staying updated with changes and advising management on employee relations matters Provide guidance and support to managers and employees on HR policies, procedures, and employment practices. Investigate and resolve employee grievances, conducting thorough and impartial investigations in a timely manner. Collaborate with management to address performance-related issues and develop appropriate corrective action plans. Mediate and facilitate discussions between employees and management to resolve conflicts and promote effective communication. Provide coaching and training to managers on employee relations matters, conflict resolution, and performance management. Develop and deliver employee relations training programs to enhance understanding and awareness among employees. Analyze employee relations data and trends to identify areas of improvement and recommend proactive solutions. Conduct exit interviews and analyze feedback to identify potential areas of concern and recommend improvements. Partner with HR and legal teams to ensure consistent interpretation and application of HR policies and procedures. Collaborate with HR and management to develop and implement disciplinary procedures and processes. Monitor employee morale and engagement levels, proposing initiatives to improve employee satisfaction. Stay updated with industry's best practices and employment laws, ensuring compliance and promoting a positive work culture. Maintain accurate and confidential employee relations documentation and records. Prepare for all CCMA cases and represent the company at CCMA Monitor organisational ER climate and be custodian of organisational ER culture. Prepare relevant monthly and quarterly reports Set up and chair monthly shop steward meetings, ensuring that the correct agenda and minute process is followed Predict cases or incidents that might result in industrial action and immediately discuss with Executive Human Resources/HR Manager

Profile

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Educational Level

Bachelor's degree in ER / HR Management or any qualification equivalent (preferably in Employee Relations/ Human Resources or Labour Relations qualification)

Years of Experience

At least 6 years' experience in Employee Relations with a minimum of three years in management.

Other Technical/ Professional Skills/Qualifications

Strong conflict resolution and mediation skills to address and resolve employee grievances and conflicts. Ability to conduct thorough and impartial investigations, maintaining confidentiality and integrity Strong organizational and time management skills to handle multiple cases and prioritize work effectively Extensive Union negotiation skills imperative Effective English communication skills (written and verbal) Extensive knowledge of the South African Labour Relations framework (Section 197, Section 189 experience essential) In-depth knowledge of relevant legislation including but not limited to BCEA, EEA, LRA.

Language Ability

Fluent in English

Skills

Interpersonal Skills Negotiation skills Excellent Conflict Management skills Communication and facilitation skills Presentation skills (written and verbal) Ability to motivate and provide guidance at all levels High level of confidentiality Strong organizational and time management skills.

Skills

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Union Negotiation

CCMA

South African Labour Relations Framework

Location

Location

Address

1 Alsation St, 1685 Midrand, Afrique du Sud