Job Description

Job Purpose

To coordinate the daily maintenance requirements on operational aircraft to maintain

the customer's flight schedule integrity safely and in accordance with the SAAT

procedures and SLAs. This includes coordination of resources for defect control and

AOG recovery.

Principal Accountabilities

1. Co-ordinate and monitor the maintenance requirements for operational aircraft to assure

the integrity and punctuality of the Operator's flight schedule.

a) Monitor the maintenance requirements for operational aircraft and ensure that these

have no impact on the Operator's flight schedule.

b) Implement aircraft changes when necessary to minimise operational interruptions.

c) Authorise and monitor deferred maintenance requirements to ensure that deferred

maintenance limits are not exceeded.

d) Direct and coordinate unscheduled maintenance events for the rectification of

defects and/or deferred action to prevent AOGs and/or delays. i.e. MEL, GT 16, EO,

etc.

e) Coordinate the daily operations meetings and follow up on the required actions from

stake holders to prevent recurrence of interruptions.

f) Co-ordinate maintenance functions after normal working hours.

g) Co-ordinate all IOD and emergency response incidents after hours as required and

notify respective managers of all emergencies.

h) Assist with the issuing of interim stamps after hours.

i) Ensure that all incidents recorded and actioned after hours are captured correctly

and sent for billing asap.

2. Manage and co-ordinate AOG and incident events to ensure optimum return of aircraft to

service.

a) Assume control of all AOG and/or incident events and direct maintenance resources

for the recovery of the affected aircraft. i.e AOG. i.e spares, tooling, personnel etc.

b) Attend to AOG request for maintenance, component and equipment services.

c) Prepare reports on AOG and/or incident event for improvement or resolution of

challenges experienced.d) Co-ordinate requests for spares and/or labour capacity assistance from Line Stations.

e) Initiate AMOS projects for all adhoc maintenance requirements. Incidents, defects,

etc.

f) Maintain a record of all hire loan items in conjunction with the inventory management

section.

3. Attend to all communication between MCC Operations and internal / external stakeholders.

a) Maintain an effective communication/reporting system to/from all stakeholders.

b) Distribute all daily aircraft performance reports to the stakeholders as required.

c) Monitor and attend to all incoming communications.

d) Ensure that all customer requests and queries are addressed.

e) Co-ordinate all constraints and shortcomings to the operators and facilitate for

additional ground time where required.

f) Update operational information in the Maintenance Information system. (MIS). i.e

AMOS fleet tracker. Ensure records/documentation are maintained accurately and

current.

g) Co-ordinate the notifications to respective parties of Air Directives, Alert Service

Bulletins and Service Bulletins requirements after hours.

h) Register/scrutinize documentation and ensure that all dispensations and deviations

are legal, safe and notify relevant department of operational effect.

4. To manage the team's human resources in line with SAAT's HR policies and procedures

a) Identify the training needs of the team members and recommend developmental

interventions in order to maintain competence

b) Initiate appropriate Labour Relation action within the team where necessary

c) Promote the motivation of team members to ensure high morale and improvement of

productivity

d) Adhere to all HR policies and procedures

e) Maintain regular staff meetings and feedback sessions

5. Contribute to the determination of the section's budget in line with SAAT Operations'

objectives

a) Contribute to establishing the section's annual budget

b) Adhere to planned expenditure to ensure that it remains within the budget at all

times, and variations are minimised.

c) Produce reports to track expenditure as required

6. Enforce compliance to Quality Standards and Regulations by team members in order to

minimise SAAT's exposure to risk.

a) Enforce the adherence to all regulatory, safety and compliance requirements within

the team.

b) Manage delivery of work in line with the relevant regulatory requirements and where

required, activate contingency plans in place to reduce risk for the organisation

c) Continually seek ways to improve performance, efficiencies and maximize the use of

resources.

d) Monitor team performance, especially deficiencies, and activate contingency plans in

place to prevent a reoccurrence of the same deficiency

e) Enforce the adherence to the required standard of health and safety and compliance

with policies and procedures, as well as client SLA's within the team.



f) Oversee safety training and awareness campaigns in order to ensure that staff are kept up to date

g) Participate in awareness campaigns to safety, health and environmental regulations

so as to maintain a safe and healthy working environment.

h) Ensure all work performed by his team is done in accordance with laid down

procedures and regulations.

7. Create and maintain an executable flight and maintenance schedule by optimising the

utilisation of resources i.e. manpower, facilities and equipment

a) Oversee the Updating of AMOS with respect to schedule check cancellations, check

postponement, flight hours and cycles.

b) Rescheduling of aircraft checks in a manner as to disturb crew pairings as financial

implications will occur i.e. union agreement fines, crew positioning,

accommodation, slot penalties, general delays etc.

c) Monitor maintenance limit expiries in the various Pegasus modules i.e. ARS, MCS,

AMS, and DMS.

d) Ensure new Pegasys development requests from SAAT which requires feasibility

analysis, specification, RFP creation, development monitoring, testing

implementation as we as maintenance.

e) Verify that data tables in Pegasys are correct and revise when required.

f) Control movement of aircraft logbooks in and out of the section with a register.

Qualifications & Experience

Grade 12 (Matric) or equivalent

Relevant Degree, N6, or equivalent. Plus 4 years' experience as defined below

OR

Relevant Diploma plus 6 years' experience as defined below

OR

Licensed Aircraft trade (Avionics or Mechanic) and 8 years' experience as defined below. Plus AMEL, Shop certification.

Operations Management (Of which 2 years in a Supervisory Position, 1 year in MCC environment 3 years in an environment with a large headcount and with union involvement) These years of experience may have been gained simultaneously. 4 years (with

degree)

OR

Operations Management (Of which 3 years in a Supervisory Position, 2 years in MCC environment, 5 years in an environment with a large headcount and with union involvement) These years of experience may have been gained simultaneously. 6 years (with diploma)

Plus Computer literate (MS Office) - Ability to construct effective presentations /management reports

Knowledge and Skills

Communication and negotiation skills

Entrepreneurial thinking

Contract interpretation skills

Project Management

Analytical Thinking

Financial Management

Attributes

Analytical Thinking

Conceptual Thinking

Information Seeking

Achievement Orientation

Initiative

Organisational Awareness

Impact and Influence

Teamwork and Cooperation

Customer Service Orientation

Integrity

Additional Information