Job Description

Overall Responsibility:

Delivery Driver will pick up and drop off items while adhering to assigned routes and time schedules and must work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client in a polite and prompt manner. Comply with and HACCP or IS022000 requirements.

Focus Area 1

Driver


Loading, transporting, and delivering items to clients or businesses in a safe, timely manner Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied Assisting with loading and unloading items from vehicles Accepting payments for delivered items Providing excellent customer service, answering questions, and handling complaints from clients Adhering to assigned routes and following time schedules Abiding by all transportation laws and maintaining a safe driving record Operating equipment and machines, such as cars and trucks

Focus Area 2

Reporting


Preparing reports and other documents relating to deliveries

Focus Area 3

Health and Safety


Comply with and HACCP or IS022000 requirements Apply basic hygiene and sanitation and adhere to food safety related rules and activities as per factory instructions Perform Food Safety and Quality related activities as part of the FSMS and QC functions

Requirements of the Role

High School Diploma or equivalent would be advantageous Valid driver's Code 14 license, with a clean driving record with no medical or criminal record that would disqualify the driver from obtaining a PDP

Preferred Skills/Competencies

Strong time management and customer service skills Customer service-oriented with excellent communication abilities Physical capability to walk, drive, lift, and carry heavy items for extended periods Ability to walk, drive, and lift and carry heavy items for extended periods

NB:

Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are alligned with this job level