Job Description

Position Reports to: Operational Lead: Digital Fraud Detection and Resolution

Division: Ops Orchestration Enabling National Ops Scheduling Enabling - Digital Forensic Prevention & Investigation

Location: Pretoria

Advert Closing Date: 17 November 2023

About the Position

SARS has seen an increase in the number of attempts to abuse taxpayer accounts through identity theft. This is not unexpected as there has been an increase in cybercrime globally but also since SARS has expanded our engagements with our taxpayers to be increasingly on a digital level - in terms of digital documentation but also virtual face to face engagements, while we have decreased our human interaction at branches.

With the move of SARS to an increased digital organisation, it is important for the business to adjust to the increased use of technology that facilitate tax processes.

With the creation of the Digital Fraud Prevention and Investigation Unit, there is a distinct focus on the monitoring, prevention, and investigation of the manipulation of SARS digital platforms to misrepresent the actual taxpayer and commit fraud and or obtain access to information that could be used for other nefarious purposes.

The candidate would play an integral part in the digital fraud detection and resolution process. The candidate will play an integral part in the investigative function of the unit and will actively be responsible to perform the end-to-end investigation function.

Job Purpose

To conduct investigations on different digital forensic disciplines to identify, acquire, preserve, analyse, and report on digital evidence that withstands legal scrutiny.

Education and Experience

Minimum Qualification & Experience Required

Relevant National Diploma/Advanced Certificate (NQF 6) and 5-7 digital, data analysis, internet or online forensics tax/financial investigations experience and formal and criminal proceedings testimony experience of which 2-3 years ideally at functional specialist level.

Alternativel,

Senior Certificate (NQF 4) and 10 years digital, data analysis , internet or online tax forensics tax/financial investigations experience and formal and criminal proceedings testimony experience of which 2-3 years ideally at functional specialist level.

Job Outputs:

Process

• To identify relevant artefacts, acquire and extract evidence files using relevant tools and adhering to SOP's.
• To secure and store relevant evidential files in correct format and naming convention (on the server) and create a working copy.
• To process and analyse evidential files as per the client's requirements in a lab environment.
• To report the finding to the client and attend to any additional work required by the client.
• To present legal mandate, methodology followed, and evidence uncovered during internal hearing AND/OR in a court of law and produces an affidavit.
• To present reports clients on work done and evidence uncovered from multiple digital forensic disciplines.
• To conduct research on digital forensic related issues to keep abreast with environment and compile report thereof.
• To be able to undertake data recovery activities to retrieve lost data from defective digital media storages.
• Execute specialist input through investigation & opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
• Initiate process and procedural change, implement the change, and provide guidelines and support related to new requirements because of the change.
• Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.

Governance

• Implement and provide input into the development of governance, compliance, integrity, and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Liaise with informers and possible witnesses to gather information in connection with tax evasion.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.

Behavioural competencies

• Accountability (V)
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Problem Solving and Analysis
• Respect (V)
• Trust (V)

Technical competencies

• Collection and preservation of evidence and the chain of custody (Investigations)
• Data analysis skill to analyse data.
• Efficiency improvement
• Functional Policies and Procedures
• Interviewing and interrogation (Investigations)
• Investigative reporting
• Investigative Skills
• Testify in formal and criminal proceedings when required

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

South African Revenue Service