About the team:
Our mission is to provide amazing support to our business, partners, and customers in dealing with fraud related questions. We do this by responding to any fraud related communication swiftly and in a coordinated way. We are the front line of the Anti-Fraud team and we ensure that fraud cases are dealt with appropriately and on time. We keep the bad guys out and the good guys in. We operate globally and are centralised in South Africa with regional teams globally.
Your role in a nutshell:
As a fraud investigator in the Triage and Support team, you will manage incoming alerts and provide fraud related support to various internal and external stakeholders. You will report to the Fraud Triage & Support team lead in South Africa and work closely with other Anti-Financial Crime team members to help support cross-department operational initiatives to detect and prevent abuse. You are our liaison with our external parties, you care deeply about preventing fraud and are always on the lookout for new trends and events.
You are passionate about cryptocurrencies, care deeply about preventing fraud and are always on the lookout for new trends and events.
Your mission will involve:
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