Job Description

Deputy Hotel General Manager

Reporting to the General Manager


The President Hotel is on a journey to be considered a true luxury destination.


Our purpose is simple yet powerful:

to create and inspire memorable experiences.

Our vision is to

become Cape Towns most loved hotel.

If you live and breathe our values -

Teamwork, Respect, Innovation, Accountability, Passion, and Integrity

- this opportunity is for you.


Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother Citys most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, we offer an iconic working environment where

excellence meets opportunity.

We are seeking a dynamic

Deputy Hotel General Manager

to join our executive leadership team. Reporting directly to the

General Manager

, this role provides leadership across all operational departments and serves as a key strategic partner in shaping the hotels long-term success.

Qualifications & Criteria

Minimum

10 years senior hotel leadership experience

, including

35 years as an Executive Assistant Manager, Deputy GM, or Hotel Manager

in a large, complex operation (200+ keys, multiple outlets, high-volume). Proven ability to oversee- Rooms, F&B, Housekeeping, SPA, Guest Experience, Security and Engineering. Strong

financial acumen

with experience in P&L management, forecasting, and profitability delivery. Recognised as a

strategic, entrepreneurial thinker

, adaptable to market shifts and competitive pressures. Experienced in leading

large, diverse teams

with authority, vision, and emotional intelligence.

Deep knowledge of the Cape Town hospitality market

, with strong commercial awareness and networks. Outstanding

relationship-building, communication, and negotiation skills

, with credibility among owners, investors, and high-profile clients.

Must hold a valid South African ID

.

Key Competencies

Commercial Leadership

Driving financial performance and strategic positioning.

Operational Excellence

Integrating performance across all hotel functions.

People Leadership

Inspiring, developing, and leading large teams with accountability.

Strategic Thinking

Anticipating market trends and innovating for competitive advantage.

Stakeholder Engagement

Building trusted partnerships with owners, investors, and community leaders.

Duties & Responsibilities

As our Deputy General Manager, you:

Oversee and integrate

performance across all departments

, ensuring seamless and profitable operations. Partner with the

General Manager

in

developing and executing strategic and commercial plans.

Drive

financial performance

through robust P&L management, budgeting, forecasting, and cost optimisation. Lead, mentor, and inspire a

large workforce (200+ employees)

, cultivating a culture of accountability, innovation, and service excellence. Strengthen

brand reputation and positioning

, acting as an ambassador to owners, investors, clients, and community stakeholders. Champion

guest experience initiatives

, ensuring every touchpoint reflects our luxury journey and creates memorable moments. Work closely with Sales & Marketing to

drive market share growth

and ensure alignment between commercial strategies and operational delivery. Partner with Human Resources to

attract, retain, and develop top talent

, building a pipeline of future leaders. Oversee compliance with

all legal, safety, and industry regulations

, ensuring operational integrity at all times. Anticipate

market shifts and competitor trends

, proactively adjusting strategies to sustain competitive advantage. Act as a

key decision-maker

in all areas of operations, guest experience, and business development.

Package on Offer

Highly negotiable gross package based on experience and suitability. Medical aid contribution. Pension/provident fund contribution. Annual performance-based incentives.

This is a rare opportunity to step into an executive leadership role at one of Cape Towns most iconic hotels. Help shape the future of The President Hotel while leading with vision, innovation, and excellence.