We are looking to recruit for a Debtors Clerk to work on a 9 MONTH FIXED - TERM CONTRACT for United Pharmaceutical Distributors (UPD). The role will be based in the Lea Glen branch, and will be reporting to the Debtors Supervisor (Bulk).
Job description
Job Objectives:
Job provides administrative support to a team or Manager in the Accounts Receivable area.
Processing invoices under the appropriate control process.
Generating reports for accounts receivable area.
The Clerk key role in payment application is responsible for the timely and accurate application of customer payments.
The function includes the role of Master Data administrator responsible for and maintaining customer master data in the system.
Clerk is responsible for responding to non-commercial customer queries.
Archiving effectiveness.
Key Performance Areas:
The administrator role will include:
Receiving and applying customer payments
Post processing of bank statements
Processing of customer deposits, letters of credit and down payments
Research and resolution of unallocated and unidentified payments
Proper identification and application of partial payments
Proper identification of customer deductions
Research and matching of unapplied credit memos
Identification of unearned payment discounts
Identification and write-off of small balances
Provide invoice copies and proofs of delivery to the customer
Identify payment terms and billing disputes
Provide a customer statement of account to customers as needed
Prepare and provide reporting for management
Research and resolve unauthorized customer deductions
Work with Customer Service, Sales and customers to resolve collection issues
The tasks of payment application (matching, bank statements, etc)
The tasks of deduction processing
The tasks of customer master data maintenance (within the confines of segregation of duties)
Support doubtful account processing
Assist with departmental presentations on an as needed basis
Prioritize and handle multiple projects in both an independent and team environment, for Credit Management
The task of EDI Support Specialist
Filing, scanning and effective archiving
Clerk is responsible for responding to non commercial customer queries viz: Sales History, Customer Master Data, Account Status, Claims status.
Escalates deduction to Deduction Resolution Owner for action
Purges deductions.
Runs reports on dispute management.
Skills &
Knowledge:
Analytical skills
Processing accuracy
Understanding of credit / debtors processes and dispute resolution
Achievement focus i.e. high energy levels and commitment to end results
Good communication skills with demonstrated clarity in both spoken and written words
Bank reconciliation
Analytical and judgement skills (ability to take data into information to support analytical reviews)
Investigative and perseverance
Fast paced
Minimum requirements
Required Minimum Qualifications & Experience:
Matriculation with HG accounting and Mathematics
At least 3 years' experience in credit / debtors environment in high volume FMCG / Wholesale will be advantageous
Advanced use of MS Office (Excel & word). Power point advantageous.
Scorecard/ KPI metrics:
Ageing of unallocated & unapplied payments
Ageing of unresolved disputes and claims
Processing accuracy and timelines
Number and value of credit notes (with re-invoice and without)
Credit insurance metrics
N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.
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