Debriefing Clerk

Cape Town, Western Cape, South Africa

Job Description

This person will manage all vehicle debriefing activities, ensuring compliance with operational procedures, and maintaining accurate stock control of returned items, claims, rotations, and scrap. This role is critical to ensuring that all returns are handled efficiently, records are accurate, and discrepancies are flagged and actioned.
KEY DUTIES & RESPONSIBILITIES
Vehicle Debriefing & Documentation:

  • Offload and verify all returned goods with accompanying personnel present (security, driver, or logistics rep).
  • Match proof of deliveries (PODs) with loading sheets.
  • Accurately sort and document returned stock (scrap, claims, rotations, damaged units, etc.).
  • Flag any discrepancies immediately and obtain co-signatures for acknowledgment.
  • Maintain clear, accurate debriefing records and escalate discrepancies to warehouse management.
Scrap Control & Disposal:
  • Ensure scrap quantities match PODs.
  • Palletize, shrink-wrap, weigh, and label units correctly before sending for recycling.
  • Ensure compliance with scrap processing procedures and perform regular audits to reconcile SAP data.
Rotations & Claims Handling:
  • Manage stock rotations by moving processed stock back into main warehouse and flagging double hot-stamped units.
  • Handle all claims according to procedure, ensuring proper storage, reporting, and disposal via designated recyclers.
  • Maintain up-to-date SAP records and weekly tracking reports.
Compliance & Safety:
  • Adhere strictly to health, safety, and environmental standards.
  • Ensure proper use of PPE, lifting protocols, and housekeeping in all work areas.
  • Report incidents, risks, or deviations promptly.
  • Enforce FIFO and stock counting accuracy.
Customer Service:
  • Assist internal stakeholders and ensure smooth workflow between warehouse and support teams.
  • Proactively address any bottlenecks or stock-related queries with professionalism and urgency.
Team & Process Support:
  • Provide operational support to warehouse staff (picker, crew, cleaner).
  • Minimize wastage, ensure team adherence to procedures, and escalate performance concerns where needed.
  • Support the Warehouse Manager with team development and process improvement initiatives.
REQUIREMENTS:
  • Grade 12 / Matric
  • 3 4 years experience in a warehouse environment
  • Material handling and stock control knowledge essential
  • Knowledge of warehouse operations and inventory systems (e.g., SAP)
  • Understanding of Dangerous Goods Handling and OHSA (Act 85 of 1993)
Core Competencies
  • High attention to detail
  • Reliable and ethical
  • Strong communication and basic numeracy skills
  • Team player with positive energy
  • Resilient, open to change, and solutions-focused
  • Commitment to safety and quality control
  • Able to follow procedures to the letter and enforce them when needed
This is a hands-on, detail-heavy role ideal for someone who thrives in structured, high-accountability environments and takes pride in accurate, clean warehouse operations.
To Apply:
Please send your detailed CV, Matric Certificate, head & shoulders photo and contactable references.
If you do not hear back within two weeks of the closing date, please consider your application unsuccessful.

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Job Detail

  • Job Id
    JD1464943
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned