Job Description

WELCOME TO OLX

If you have a vision and are passionate about the same things we are, we'd love to meet you!
At

AutoTrader

, we put much effort into creating an environment that will produce world-class solutions. We allow team members to take ownership of their work and see it through from beginning to end whilst drawing on the team's collective experience. As a team, we discuss problems, brainstorm, and settle on the best solution.
Based in Randburg, Johannesburg, we are affiliated with the global OLX organization.
We are always on the lookout for ambitious and passionate people to join our team.

At OLX, we work together to build a more sustainable world through trade

.
We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, AutoTrader, Property24.

Join OLX and see how far you can go

.

Are you an expert in providing excellent customer service, then you might want to join our team.

Key Responsibilities

Oversee and optimize each dealer's Autotrader profile to maximize visibility and effectiveness.- Ensure that the dealers profiles have been kept updated Regularly update dealer profiles to maintain accuracy and relevance. Analyse market trends and demand data to recommend effective stocking strategies for commercial vehicles. Address customer inquiries promptly to maintain high levels of service excellence and satisfaction. Assisting with any Invoice related queries Ensure all tasks are performed within agreed service levels to consistently meet performance standards.

Skills Required

Detail oriented Excellent communication skills both verbal and written Excellent application of telephone etiquette Ability to work independently and within a team Ability to work under pressure Ability to multitask Customer service skills - handling difficult conversations, building rapport with people, etc. Fully computer literate - ability to navigate different online platforms, solid use and understanding of web/online tools/sites etc. Excellent MS office/Google doc skills

Education & Experience

Matric / Grade 12

Minimum - 2 years' experience: Admin and Customer Support*

Why join us?

If you have a vision and are passionate about the same things we are, we'd love to meet you!


At AutoTrader, we put much effort into creating an environment that will produce world-class solutions. We allow team members to take ownership of their work and see it through from beginning to end whilst drawing on the team's collective experience. As a team, we discuss problems, brainstorm, and settle on the best solution.


Based in Randburg, Johannesburg, we are affiliated with the global OLX organization.


We are always on the lookout for ambitious and passionate people to join our team.

About AutoTrader

We are committed to creating a trusted, safe and transparent vehicle e-commerce marketplace that empowers, enables and improves the lifestyles of those we connect while taking the Road Less Traveled.
"We recruit people who share our values. We hire for culture and train for skill" @George Mienie, AutoTrader CEO To support our commitment to diversity, inclusion, and compliance with South Africa's Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.

Diversity, Equity and Inclusion at OLX

OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don't meet all the requirements - you may be just the right fit for this or other opportunities with us! OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.