Job Description

Company DescriptionNIQ Customer Success is a modern service team transforming the way we serve our clients by introducing new and updated tools and platforms that help us to provide effective client servicing quickly and easily. Our team is the key link between NIQ and our FMCG manufacturer clients and we are responsible for maintaining and developing effective client partnerships.In this role you will execute against specific client support related activities, compiling, analysing, and interpreting sales data, writing client reports, and constructing presentations.Key Accountabilities

• Work with day to day contacts at the client
• Resolve client inquiries related to databases and other key aspects that impact client deliverables and liaise with internal teams as necessary
• Understand NielsenIQ tools and solutions
• Analyze and interpret sales data
• Deliver final reports and presentations

Required Skills

• Client service skills
• Excellent analytical skills
• Strong communication skills & visualization skills - interested in storytelling techniques
• Knowledge with Microsoft Excel, PowerPoint
• Strong Organizational & interpersonal skills
• Strong Business English knowledge, both verbal and written

Education & Experience Requirements:

• University degree
• Strong analytical mind and excellent numerical skills

Additional InformationAbout NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full Viewxe2x84xa2.NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit NIQ.com.Want to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

NielsenIQ