Customer Service Analyst
Randburg, GP, ZA, South Africa
Job Description
Cool Ideas, leading ISP in
Johannesburg requires an IT Customer Service Analyst to join our team
Job Functions
:
Logging of incoming tickets Handle first line troubleshooting Customer service calls (All departments) Provide technical support Escalations of queries Willing to perform shift work Provide follow up support
Experience and Knowledge required:
A minimum of 12 months Call Centre experience A minimum of 12 months Customer Service experience ISP Technical Experience The ability to work under pressure
Qualifications:
* Information Technology related qualification
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Job Detail
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Job IdJD1453488
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRandburg, GP, ZA, South Africa
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EducationNot mentioned