Cool Ideas Service Provider

Network Operations Centre (NOC) Manager About the Role We are seeking an experienced and dynamic Network Operations Centre (NOC) Manager to oversee the performance, availability and reliability of our ISP network infrastructure. This role is critical in ensuring 24/7 monitoring,…

Cool Ideas, leading ISP in Randburg, Johannesburg requires a Creditors Clerk to join our team Job function: Capturing of creditor invoices Preparation of creditor reconciliations for filing Working with the audit team to ensure that all accounts loaded for payment…

Cool Ideas, leading ISP in Johannesburg requires an Operations Coordinator to join our team Requirements & Responsibilities: Order placing Order Follow ups Data Capturing Attend to inbound and outbound calls Administrative duties Customer service queries Sales queries and assistance Competencies:…

Cool Ideas, leading ISP in Johannesburg requires an IT Customer Service Analyst to join our team Job Functions Logging of incoming tickets Handle first line troubleshooting Customer service calls (All departments) Provide technical support Escalations of queries Willing to perform…