Responding to incoming calls and assisting customers with their queries
Providing accurate information about products and services
Handling complaints and resolving customer issues in a timely manner
Capturing customer information and call outcomes on internal systems
Meeting performance targets, including call quality and turnaround time
Experience & Qualification
Matric (Grade 12) - compulsory
Minimum 3 months of customer service experience
Excellent communication and listening skills
Problem-solving abilities and a customer-first mindset
Ability to work in a fast-paced, high-volume environment
Job Type: Full-time
Pay: From R5650,00 per month
Work Location: In person
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