Customer Service Advisor (usa)
Umhlanga, KwaZulu-Natal, South Africa
Job Description
We're Hiring: Customer Service Advisor
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services Advisor.
What you'll be doing:
- Handling inbound calls and emails from customers with professionalism and empathy
- Providing clear, helpful information with regards to health care.
- Keeping customers informed about different types of health care systems
- Meeting personal and team performance targets
- Growing your skills - with potential for further training on more complex queries
- 1 year customer service experience
- 1 year USA campaign experience is imperative
- Experience in a Financial Service Environment (Health Care advantageous)
- Able to understand the metric systems.
- Excellent communication and active listening skills.
- High attention to detail and accuracy.
- Resilience, adaptability, and a team-player attitude.
- Basic knowledge of CRM systems - or a willingness to learn!
To be discussed at the interview stage
Core Behavior
Huntswood's employees are described as dependable, driven and collaborative.
The job holder should align to our 6 Fundamental Values:
- Bring Your "A" Game
- Strive For Greater
- Enable and empower all employees
- Do the right thing
- Own it
- Deliver unbelievable service
NB: All appointments are subject to the positive outcome of pre-employment verification checks
Skills Required
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Job Detail
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Job IdJD1529803
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUmhlanga, KwaZulu-Natal, South Africa
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EducationNot mentioned