Job Description

Customer Service Advisor

Contract Role, Project-Dependent | Office-Based | UK Hours

Are you passionate about helping people, solving problems, and delivering exceptional service? We're looking for a

Customer Service Advisor

to join a fast-paced team supporting a UK-based client.


This is your opportunity to be part of a company that values energy, initiative, and outstanding customer experiences. If you're a people person with a positive attitude and a drive to make things happen, we want to hear from you!

What You'll Be Doing:

Handling a high volume of inbound and outbound customer calls Providing friendly, professional support to both customers and service providers Resolving queries and issues with confidence and efficiency Learning and using new software systems with ease (Zendesk knowledge is a plus!) Collaborating with your team while also working independently

What We're Looking For:

Minimum 2 years of experience

in a customer service, call centre, or outbound calling role High energy and the ability to handle back-to-back calls across UK daytime and night shifts Strong communication skills - both written and verbal Excellent organisational and multitasking abilities A proactive problem-solver with a customer-first mindset Fast learner, confident using tech and picking up new systems Willingness to work UK hours (including evenings)

What You'll Get:

Be part of a

supportive, energetic team

working with international clients Opportunities to learn and grow in a people-focused environment Psychometric assessments to showcase your strengths A collaborative, high-performance workplace in the heart of Sandton

Please note:

If you have not heard back within two weeks of submitting your application, please consider your application unsuccessful.


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