Monitor monthly repayments by the companies tenants and loan debtors to match instalment raised per account to amount paid/collected and identify excesses.
Prepare monthly arrears and excesses reports on all loans debtors and properties tenants.
Issue default and statutory notices on all matters in default.
Prepare and submit periodic (monthly & quarterly) credit control intervention statistics.
Communicate with both loans and property portfolio consultants and provide updates on the status of overdue accounts
Revenue Maximisation:
Perform the companies tenant and loan debt account reconciliations when required.
Monitor payment history of debtors, and indicate when there is a need to take necessary action.
Improve good relations with debtors/tenants to enhance overall collection increase for maximisation of revenue to the company.
Follow up on overdue invoices, payments and implement company collections procedures as necessary, also look for ways to improve debt collection processes.
Negotiate new proposed instalment arrangements agreed with default debtors and assist in structuring repayment plans for paying settlement of debt owed to the company.
Handover to Legal Collections/Recoveries:
Analyse the debtor and tenant account age analysis as would be received from the Portfolio manager
Initiate the handover process on all matters that are over 60 to 90 days overdue.
Implementation of Municipal account Services:
Liaise with municipalities to obtain age analysis on municipal rates.
Analyse and rectify any anomalies on municipal accounts, raise discrepancies with municipal officials to receive an amicable solutions.
Raise payment requisitions for all municipal rates due & facilitate payments.
Follow up with municipalities to obtain statements of rates, conduct monthly and year end accruals on all rates due
Responsible to bill back all utilities used by the tenants.
Customer / Stakeholder Management:
Communicate with debtors to remind them of outstanding rental payments/debit orders due via Emails, SMS, Telephone calls and letters.
Attend to tenant queries/complaints promptly and where necessary bring payment/s in agreed terms.
Arrange, attend and contribute to meetings with key stakeholders and manage expectations.
Maintain proper records of communication with clients regarding payment of rental arrears or account to also determine the date to make follow up.
Job Requirements:
National Diploma or equivalent in Business Administration/Legal/Paralegal/Credit/Finance
A minimum of 3 years working experience of which at least 2 years must be in credit/loans/finance/collections/real estate administration within a Development Finance Institution, private sector or legal practice environment.
(Kindly note this is a 6 month contract)
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