Job Description

Reporting to: Specialised Collections - Operations Manager
Location: Sandton, Johannesburg
JOB PURPOSE
We are seeking a results-driven and detail-oriented Corporate Debt Collection Consultant to join our Specialised Collections team. The successful candidate will be responsible for compiling comprehensive financial profiles of corporate debtors and associated parties, utilizing legal documentation and other sources. This role involves initiating and managing written and telephonic engagements with multiple stakeholders to negotiate payment arrangements on severely distressed corporate credit facilities.
KEY PEROFRMANCE AREA
As part of the Specialised Collections team, responsibilities include (but are not limited to):

• Managing assigned cases from initiation to resolution in a timely and efficient manner
• Conducting thorough debtor research and compiling accurate financial and legal case files
• Establishing right-party contact using a range of tools and resources
• Negotiating effective solutions for debt repayment or settlement
• Escalating complex cases for legal action where necessary
• Maximizing account conversion rates through strategic collections initiatives
• Performing various ad-hoc administrative and operational duties as required

REQUIREMENTS

• Minimum of 3 years' experience in debt collections or credit management

• Excellent written and verbal communication skills

• Strong understanding of juristic persons and corporate legal structures

• Previous experience within a banking or financial services environment (advantageous)

• Proficiency in MS Office (intermediate level)

• Competence in online and database-based research

• Familiarity with collections software/systems (advantageous)

SKILLS & ATTRIBUTES

• Self-motivated and results-oriented
• Excellent negotiation and persuasion skills
• Strong problem-solving and analytical abilities
• High attention to detail and accuracy
• Ability to maintain confidentiality and exercise sound judgment
• Effective interpersonal and communication skills across all levels
• Team-oriented with the ability to work independently and collaboratively
• Proactive and able to take full ownership of assigned responsibilities
• Inquisitive mindset with a drive to understand and resolve complex issues

REMUNERATION STRUCTURE

• A basic salary
• Commission earning potential
• Benefits at the full cost to the Employer;

• Funeral Cover (at the full cost of the employer)
• Life Cover (at the full cost of the Employer)
• Disability Cover (at the full cost of the Employer)
• Medical Cover (at the full cost of the employer , after successful completion of the probation period)

WORKING HOURS:
You will be required to work a maximum of 45 hours per week.
Monday to Friday: You will be required to work a maximum of 9 hours per day (in the week that you do not work a Saturday) and a maximum of 8 hours per day (in the week that you are working a Saturday) shifted between the times of 07:00 and 20:30 as agreed by management.
Saturdays: You will be required to work a maximum of 6 hours per day on a maximum of 2 Saturdays per month shifted between the times of 08:00 and 14:00 as agreed by management.
This role offers an excellent opportunity to be part of a high-performance team focused on complex corporate recoveries within a dynamic and professional environment. If you meet the above requirements and are looking to advance your career in specialised collections, we encourage you to apply.