Job Description

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.
What We're Looking For:
The Contracts Administrator supports multiple university partners and internal Placement stakeholders, ensuring that contracts are executed in a timely manner. The Contracts Administrator is responsible for new affiliation agreements and for ensuring current affiliation agreements are renewed and maintained, contributing to student retention and on-time placement. The Cape Town Contracts team owns all contracts management for university partners that require legal review (redlining) by 2U.
Responsibilities Include, But Are Not Limited To:
1. Delivers on the contract process from inception to execution, while maintaining excellent communication with multiple stakeholders through that process.

• Acts as liaison between the site and University to ensure contracts are processed and executed in a timely manner to support on-time student placement and retention.
• Ensures accuracy and details of the executed affiliation agreements are correct and appropriate.
• Responsible for documentation and solicitation of renewals for expiring Affiliation Agreements.
• Provides exceptional service, communication, and support to internal stakeholders, university partners and placement sites throughout the placement contract lifecycle.

2. Utilizes legal expertise to conduct initial edits and redlining of site Affiliation Agreements based on parameters set by the University.

• Provides consultation to host sites and Placement Team on feasibility of requested edits based on knowledge of university's legal guidelines.
• Intermediary negotiator between sites, typically large healthcare entities or school districts, and University Office of General Council. Empowered by University legal team to provide initial review of legal documents.
• Meets with external parties regarding contract negotiations during the edit process, as necessary, to resolve contractual impasses.

3. Ensures accuracy of site/network coverage and expiration dates within the Salesforce database and maintains accurate files in university shared drive.
4. Conducts internal and external audit requests to assist university with regulatory compliance.

• Consistently meet monthly velocity target to support timely placement and departmental goals

Things That Should Be In Your Background:

• Legal degree required or relevant degree with 3-5 years work experience
• 1-2 years administrative legal experience in a fast-paced, high-volume work environment
• Proficient in MS Word/Excel
• Familiarity with legal terminology and ability to communicate with legal representation for universities and organizations required; familiarity with healthcare terminology preferred
• Exceptional attention to detail
• Excellent customer service skills; ability to participate fully in group setting
• Strong communication skills, both written and verbal
• Familiar with the time management and organization skills needed to work on remote, global teams
• Experience with Customer Relationship Management (CRM) database preferred; experience with Salesforce highly preferred
• Experience working with multiple internal and external stakeholders preferred.

Other Attributes That Will Help You In This Role:
Working Conditions
Primary work location at the Cape Town 2U office with flexibility of working from home options. Typical Monday - Friday working schedule (~40 hrs a week). With reasonable notice, abnormal work schedules such as, early/late days may be needed to meet business needs.
Benefits & Culture
Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us - and do work that makes a difference. #NoBackRow
We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include:

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement
At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.
2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: .
About 2U Inc. (NASDAQ: TWOU)
For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings - from free courses to full degrees - and helping unlock human potential. To learn more: visit 2U.com.
About edX
edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world's top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there - we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.
Learn more at
#NoBackRow
The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.
2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.