Weekly/Monthly KPI reporting presentations in Power BI
Including client entertainment when necessary
Audit the quality of service provided through personal interaction with the customer on an ongoing basis and timeous corrective action is taken when required
Monitoring and measuring service levels to achieve Highest Standards of Excellence to the client
MANAGEMENT OF FINANCIAL AND ADMINISTRATION REQUIREMENTS
Monitor and Manage costs
Undertake accurate and timeous forecasting
Screen all suppliers by comparing costs, quality products and BEE
Authorize and submit cash book payments so that the costs are correctly allocated
Report weekly on projects contract revenue, kilometres and profits
Monitor and reconcile
Daily kilometres travelled
Monitoring fuel
Report on performance of the contact on a monthly basis
Manage and control all assets that are acquired and disposed of according to the relevant procedure and ensure accurate recording
MANAGEMENT OF SAFETY, HEALTH, ENVIRONMENT AND QUALITY
Manage housekeeping, safety and quality by ensuring that all housekeeping audits are conducted regularly, and that corrective action is taken if required. This includes
Condition of the vehicles & MHE
Appearance of ALL staff in site specific PPE at ALL times
Appearance of offices & Equipment
Manage accidence and insurance
Ensure accident report keeping system is maintained
Safety and security orientation
Implement and manage an effective SHEQ system addressing all safety risks
Effective management of human resources
EFFECTIVE PERFORMANCE MANAGEMENT
Develop performance standards
Measure performance accordingly for each position
Conduct Performance Reviews and evaluate performance on a regular basis
Coach and provide feedback on possible areas that can be developed or rectified
Correct performance when required and discuss problem areas and discuss possible actions that can be undertaken
Ensure effective record keeping by maintaining personal files for all subordinates
Develop a Workplace Skills Plan by assessing the development and training required by subordinates
Undertake purposeful recruitment as per operational requirements in line with Recruitment Procedures
Ensure that planned progress is made in terms of the Employment Equity Plan
Monitor employees remuneration and benefits and compare the monthly staff costs with budgeted allocations
Grievance
Human resources report monthly
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