Sale negotiation and handling client telephonic and email queries.
LOCATION
Online Offers, Computer Road, Eagle Park, Numeral House Building, Marconi Beam, Milnerton 7441 (Passive House)
OVERVIEW OF THE JOB
We are seeking an Experienced Sales Agent to join our team of highly driven outbound sales agents within our Call Centre. This role requires you to help new and existing customers, establish customer needs and provide a product that is right for them.
You will be required to sell our products/services to increase customer retention and satisfaction.
We provide training to help you effectively cross-sell and up-sell and have a team of experts that will help achieve your targets and product knowledge.
MINIMUM REQUIREMENTS TO APPLY
6+ months Call Centre experience essential, preferably in a Sales environment
Proven track record of achieving sales and KPI targets
Ability to work in a fast-paced, dynamic and performance driven environment
Knowledge of BPO Call Centre operations
Work well in a Team and independently
Build relationships with customers to increase loyalty
Matric qualification
Must provide clear Copy of ID, Matric Certificate, SARS document, Bank Confirmation Letter, Curriculum Vitae (All certified not older than 3months from date of application) upon Interview.
SKILLS AND ABILITIES
Proven ability to identify customer needs and close sales
Computer Literate
Good verbal and written communication skills
Ability to identify and resolve customer queries
Good time management and attendance
HOW TO APPLY
Send your updated CV to recruitment@passivehouse.co.za
WORKING CONDITIONS
WORK ENVIRONMENT
?Comfortable fast paced environment
HOURS / SHIFTS
(Monday - Friday), No shifts, working on public holidays and weekends