Job Description

Job Advert Summary

Hello Group is seeking to appoint a dedicated Compliance Manager who will be responsible for designing, implementing, and maintaining an effective compliance and risk management framework for the organisation as a Third-Party Payment Provider (TPPP). The role ensures full compliance with AML/CFT obligations, regulatory requirements, internal policies, and industry best practice, while supporting sustainable business growth and maintaining strong relationships with regulators, banking partners, and auditors.

Hello Group i

s a South African company with a

bold

mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What

Hello Group

Offers

Onsite Barista

- Because life's too short for bad coffee!

Exciting Team Events

- Work hard, play harder!

Teambuilding Activities

- Get to know your teammates beyond the screen!

A Culture That Feels Like Family

- No corporate robots here--just real people doing great things!

A Top-Notch Office Space

- Where inspiration meets innovation.

Our entities:

Hello Paisa

- Secure and affordable international money transfers & digital banking solutions.

Hello Pay

- Empowering individuals with financial solutions tailored to their needs.

Q-Mart

- Leading the way in wholesale and distribution for mobile and financial products.

Minimum Requirements

Qualifications & Experience:

Bachelor's degree in Law, Commerce, Risk Management, or related field. 5-8 years' experience in financial services compliance or AML. Strong AML/CFT and regulatory compliance experience. Experience with TPPPs, PSPs, fintechs, or remittance businesses.

Preferred:

CAMS, ICA, or similar certification. Regulatory and banking engagement experience.

Key Competencies:

Strong regulatory judgment Analytical and detail-oriented Excellent communication skills Independent and ethical mindset

Duties and Responsibilities

AML / CFT & Financial Crime Compliance

Act as the primary responsible person for AML/CFT compliance across the organisation. Develop, implement, and maintain the AML/CFT Risk Management and Compliance Programme (RMCP). Oversee customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring. Ensure effective transaction monitoring, alert management, escalation, and resolution. Oversee suspicious transaction/activity reporting to relevant authorities. Monitor sanctions, PEP screening, and adverse media checks. Conduct periodic AML risk assessments.

Compliance Monitoring & Regulatory Oversight

Maintain a compliance monitoring plan. Conduct compliance reviews and control testing. Identify breaches and track remediation. Ensure timely regulatory reporting. Act as liaison with regulators, banks, and auditors.

Risk Management

Support the enterprise risk management framework. Identify and monitor compliance and financial crime risks. Maintain risk registers and KRIs. Support new products and partnerships from a risk perspective.

Policies, Procedures & Governance

Draft and maintain compliance and AML policies. Support Board and committee reporting. Prepare management and Board compliance reports.

Training & Awareness

Deliver AML and compliance training. Promote a strong compliance culture.

Regulatory Change Management

Monitor regulatory developments. * Implement regulatory changes and provide guidance.