Job Description

Description

Kenvue is currently recruiting for:

Training Manager - Learning and Development

This position reports into the Professional Marketing Manager, SSA and is based in Cape Town, South Africa.

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENAxc2xae, AVEENOxc2xae, TYLENOLxc2xae, LISTERINExc2xae, JOHNSON'Sxc2xae and BAND-AIDxc2xae that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.

What You Will Do

The Training Manager will facilitate training for the Kenvue Sales & Marketing organization as well as external partners, as required by the organization. The Training Manager's major responsibilities include:

Key Responsibilities

• Provide scientific training on product, category, and competitor set & be seen as the scientific expert for our brands and categories, within the commercial environment.
• Work closely with Medical Affairs to make a tangible impact on overall company scientific knowledge & understanding, thereby raising the level of expertise across the organisation.
• Develop & lead educational webinars aligned to annual business priorities, supporting NPD, new claims, new disease area entry & base business.
• Align closely with Field Team Managers, Marketing, and partners (internal and external) to conduct learning needs assessments to ensure training design will deliver encouraged outcomes.
• Lead support on customer trainings, customer conferences & scientific conferences

• Identify and connect with potential conference speakers to leverage at external/ customer events as well as internal events.

• Maintain ongoing engagement with key KOL's within focus areas.
• Collaborating with peers, Sales Leadership, Brand, Regulatory, and other partners to craft and deploy targeted programs that meet all learning needs and improve the job application.
• Apply knowledge of adult learning principles, facilitation skills, and innovative learning solutions to implement outstanding training programs.
• Develop, improve, and deliver new hire training programs consisting of pre-work, class work, and post-class follow-up activities (assessing application of learning)
• Conduct ongoing analysis of potential learning gaps by conducting field visits and coordinating with Sales Leadership on special projects.
• Remain current on the healthcare environment, the marketplace, and access changes and maintain clinical, product, and selling skills expertise.
• Drive an ongoing conversation loop between the business and regulatory, creating awareness of potential changes in market dynamics to leverage in our field and marketing activities.
• With Medical Affairs, support the field teams with objection handling & seizing marketing opportunities as they arise.
• Develop a sustainable HCP student training & engagement programme for Dental, Nursing, Pharmacy & Dermatology fraternities, thereby seeding future growth for the business.
• Work with Government & Medical Affairs to develop a long-term strategy to reach Public Sector HCP's with our disease area and product training.

In addition to the above, their responsibilities will include, but are not limited to, the following:

Content Development, Adaptation, and Delivery:

• Applies innovative ways to craft, update, and improve learning content that enhances the learning experience and on-the-job application.
• Applies effective facilitation skills to deliver learning programs that improve impact.
• Develops training content for field force and external partners, to support pivotal initiatives that enhance individuals' knowledge and performance.
• Presents and facilitates training at national field team meetings, coordinating efforts, materials, and participants while increasing engagement and successfully enhancing field learning.
• Leads regular learning sessions to increase the field force's understanding of clinical, product, marketplace, and market access knowledge, as well as healthcare environment and competitor trends.
• Ensures training content and materials and it's facilitation fully align with regulatory and Company guidelines and is approved through all appropriate channels.

Project Management & Agility:

• Partners across the business unit to drive communication, identify mutually beneficial needs, and leverage information and resources.
• Facilitates progress toward goals to enhance the development, delivery, and effectiveness of learning programs.
• Seeks to understand business objectives, strategies, and operational procedures to meet business and learning goals effectively.
• Leads contending priorities and stays agile in changes to project timelines, needs assessments, or compliance constraints.
• Partners with vendors to coordinate the development of new training content. Collaborates with peers to ensure consistency, leverage resources, and share standard processes.
• Collaborates with the field force management team to identify training needs and ensure training content aligns.

Clinical & Marketplace Expertise:

• Remains current on product knowledge, marketplace conditions, and Healthcare practices to ensure effective training delivery
• Understands the changing healthcare ecosystem and adapts to address changes.
• Develops clinical fluency in all assigned disease states to equip learners to engage partners in relevant, results-focused conversations.
• Demonstrates selling skills to understand and meet the customer's needs and provide appropriate solutions.

Qualifications

What We Are Looking For

Required Qualifications

• Bachelor's Degree required, Master's a plus

• 3 years of Healthcare Experience

• 2 years of Sales Experience

• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)

• Ability to travel as needed

Desired Qualifications

• Experience as detailing representative, or similar status

• 4 years prior sales experience with 3 years in Professional Pharmaceutical/Medical Device Sales

• Adult Training Facilitation Experience

• Project Team Member Experience

• Proficiency in written and oral communication that achieves Organizational Alignment

What's In It For You

• Competitive Benefit Package

• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

• Learning & Development Opportunities

• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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