Conduct annual and ad hoc tariff negotiations. Assist business in dealing with customer complaints, concerns or issues surrounding contract terms and rates.
Keep a record of Annual Rate Adjustment dates for each client and Ensure that clients receive annual rate adjustments.
Negotiations:
Coordinate and perform Client and Supplier rate negotiations.
Research and investigate the establishment of fair and transparent commercial terms.
Review indices such as SEIFSA, CPI and PPI and recommend escalation proposals to Exco and responsible GM's.
Marketing:
Provide input into the marketing strategy, including brand management, public relations and advertising functions
New Business Development:
Actively Identify new business opportunities.
Responsible for the preparation of quotes and tenders. Responsible for the recording and measuring of pricing proposals.
Develop interactive Forums with internal departments and sister companies and attend sales meetings
Attend prospective client meetings Liaise with and assist the Director of Business Development and the Tender desk with costings for national tenders
Undertake consulting exercises for clients advising on various solutions.
Responsible for the collaborative development and reviewing of SLA's Responsible for the review of client contracts
Project Management:
Actively participate in the implementation of new client take-on's, including but not limited to warehouse layouts, warehouse flows, vehicle selections, systems set up, organizational structure and client contracts and rates.
Responsible for the preparation, investigation and implementation of New Business and Tenders until hand over to the relevant business units.
Plan and regularly review Warehouse and Transport processes. Responsible for the Management of specific OL Projects
Activity Based Costing:
Undertake activity based costing exercises on a regular basis Conduct ad hoc client profitability studies as requested
Strategic assessments/management reporting:
Conduct regular operations Benchmarking exercises between departments.
Evaluate new and existing opportunities, which involve sourcing, costing, and negotiation.
Review monthly Financial results of the Division and provide a high level analysis for use by the OL Director and GM's,
Management of Staff:
Provide leadership to the Division by ensuring that staff levels are optimum and that key personnel are retained/attracted.
Ensure direct reports are appropriately trained and developed. Conduct annual Performance Appraisals with direct reports.
Risk Management:
Ensure effective Risk management within the Division through Risk Assessments, which include customers cargo and the Company Brand and Corporate image.
Conduct annual Excellence Charter Audits of all Business Units.
Ensure Business Units operate within the boundaries of the law and appropriate standards.
Asset Management:
Source and introduce, where possible, best practice to ensure a competitive advantage.
Obtain quotes on trucks, MHE, and advise on purchase vs lease options
General:
Provide ad hoc costings and quotations.
Conduct ad hoc feasibility studies
Perform Internal investigations as and when required.
Deal with Property Agents when new Facilities are required. Manage properties effectively (compliance and costs)
Assist with optimising the WMS, TMS and other systems within the business
Job Requirements:
Matric (Grade 12)
Degree / Diploma in Accounting/Finance/CA - Preferred or alternatively Logistics / Supply Chain / Industrial Engineering
At least 5 years
Contract management, new business development, Activity Based Costing, presentations, sales & marketing, customer relations, compliance management
Intermediate full MS Office
Drivers License (Code 08)
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