Job Description

ROLE OVERVIEW

The Revenue Liaison Agent ensures effective interaction with local communities and key stakeholders on behalf of the client. The role provides recommendations for improvement to the Engagement Manager, Project Manager, and/or Associate Partner, while also supporting billing and administrative project tasks.

JOB PURPOSE

Provide information and educational support to the community and key stakeholders. Deliver training to client employees and Revenue Consulting teams.

KEY RESPONSIBILITIES

Support the Project Key Accounts section by: Conducting estimated account audits on SAP. Cold calling identified accounts (Large Power Users: LPU) when required. Coordinate the Community Outreach Program and support site teams as needed. Liaise with Councillors when required. Organize and monitor Community Outreach schedules, ensuring deadlines are met. Provide verbal and written updates to management. Complete all necessary administrative tasks efficiently. Ensure optimal use of resources within the project. Engage with the Engagement Manager monthly to ensure sectional reports are submitted for consolidation. Facilitate internal, client, and subcontractor project billing and payments. Suggest new templates and processes to improve project turnaround times. Adhere fully to company values and methodologies.

REQUIREMENTS

Qualifications

Minimum: Matric Certificate Diploma or Bachelor's degree preferred in: Public Administration Community Development Communication / Marketing Business Management

Experience

1-3+ years in: Community mobilization or stakeholder engagement Fieldwork or community-based projects NGO, public sector, or donor-funded programs

WORKING CONDITIONS

Fixed-term, competency-based contract Public engagements, overtime, travel, and other special conditions May be required to work long hours at times and travel as needed

Disclaimer:

This advertisement is intended to fill the above-mentioned vacancy. Please note that while all applications will be carefully considered, submitting your CV does not guarantee an immediate response. Only candidates whose skills and experience match the requirements of the vacancy will be contacted for screening and interviews. All applications will be treated confidentially and in accordance with the Protection of Personal Information Act (POPIA).

Job Type: Full-time

Work Location: In person