Client Services Coordinator
Johannesburg, GP, ZA, South Africa
Job Description
About the Role
We are looking for a professional
Client Services Coordinator
to act as the main point of contact for our clients. You will support them by managing communication, coordinating services, and ensuring records are accurate and up to date. This role is ideal for someone who enjoys problem-solving, working with people, and keeping operations running smoothly.Key Responsibilities
Be the first point of contact for assigned clients. Develop and update client service plans. Coordinate with internal teams and service providers. Track progress, follow up with clients, and resolve issues. Maintain accurate records in the CRM system. Ensure compliance with company and client standards.
Requirements
Strong communication skills in English (extra languages a plus). Experience in client services, case coordination, customer support, or admin. Organised, detail-oriented, and good at managing multiple priorities. Tech-savvy; able to use CRM or case management software. Empathetic, professional, and solutions-focused. * Must have a stable internet connection and home office setup.
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Job Detail
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Job IdJD1551692
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned