Job Description

Empowering Africas tomorrow, togetherxe2x80xa6one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary We are looking for a dynamic Client Relationship Associate (CRA) to join the Client Coverage team based in Sandton. The ideal candidate should have an NQF6 qualification with 3 years experience working in a relationship support role ( client onboarding/ client service centers/ similar). As a CRA, your responsibility will be to look after the operational aspect of the client relationship. Ideally we would need the candidate to have a good understanding of client onboarding process and customer service. The role will be to support the lead Banker in client solutioning, service and the identification of leads by being an active member of the Client Relationship Team.Accountability: Business Managementxe2x97x8f Prepare information for and attend client meetings to support client servicingxe2x97x8f Follow up that new clients and products are set up on relevant systems e.g. EBD(Electronic Banking Division), Merchant Services & International Bankingxe2x97x8f Develop and maintain contacts with Specialists in other areas of the Group IncludingProduct Houses, Credit and CPF (Commercial Property Finance),etcxe2x97x8f Attend regular meetings held with functional teamxe2x97x8f Work as part of a solutioning team namely the Banker, the Credit Analyst, the CustomerService Consultant, the Customer Service Officer and the Credit OfficersEducation and Experience Requiredxe2x97x8f B Degree in Commerce or Finance or CAIB or IOB or equivalent NQF level 6 or higherqualificationsxe2x97x8f 3 Years experience in a client facing and/or commercial banking environmentxe2x97x8f 3 Years Banking Sales experienceKnowledge & Skills: (Maximum of 6)xe2x97x8f Personal and Interpersonal Skillsxe2x97x8f Business Skillsxe2x97x8f Industry Knowledge on the dynamics of the market placeEducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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