Client Liaison Administrator required in Bellville.
Are you confident communicating verbally with clients in both English and Afrikaans, and able to draft professional, well-written email correspondence?
Our client in Bellville is a dynamic branding agency working with medium to large corporate companies. They are looking for an Administrator to manage correspondence between clients and the Artwork Team, ensuring all artwork briefs, orders and quotes are accurate, complete and delivered on schedule.
If you excel in a fast-moving environment and enjoy delivering polished, detail-focused support, this could be the perfect opportunity for you.
Office Hours:
Mon-Thu: 08:15-17:15
Fri: 08:15-17:00
Requirements:
Matric, or similar qualification
Excellent communication skills both over email and telephonically
Professional email writing skills in Afrikaans and English
Excellent computer literacy
High level of attention to detail ESSENTIAL
Able to work under pressure
Excellent problem-solving skills
High energy
Proficiency in Google Workspace advantageous
Duties and Responsibilities:
Liaising telephonically with clients to double-check quantities and details of quotes submitted
Ensuring artwork information, colour, spelling etc. is 100% correct
Liaising with artwork department on changes to be made
Ensuring that all artwork received from Layout Artists is correct and received in time to achieve stipulated and predetermined deadlines
Ensuring every effort is made to receive the clients' approved artwork to achieve stipulated and predetermined deadlines
Keeping an accurate record of all allocated quotes, orders, and the status of each
Supporting the sales team (Account managers and Management) with general operations to help reach team objectives and meet client needs
Managing all e-mail correspondence
* Management of and assisting with the above-mentioned duties in the absence of and on behalf of colleagues within the same department
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