Responsibilities:
Drive innovation and business initiatives in the claim's environment from a digital and automation perspective.
Successful execution of Claims strategy
Support the product development cycle (specifications on system), which will include maintenance and new product design on claims and claims automation.
Support business to improve client journey.
Develop user stories to develop and improve the policy administration system in the claims environment.
Support as key person to set up claims modules which includes all steps such as reports, automation, and data requirements.
Claims reporting to internal and external stakeholders and Investigate logs received from IT and departments to determine solutions.
Assist Data team to build accurate reports by identifying trends, validate data to enable the business to manage portfolio profitable.
Skill sets required:
Matric
NQF4 Certificate in Short term insurance
3 years short term insurance experience
Experience in short-term insurance claims environment.
Policy administration system knowledge (UI and back-end)
Proficient in both spoken and written English
Insurance data interpretation skills
Job Type: Full-time
Work Location: In person
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