Job Description

To effectively position Vox Telecom as being the definitive supplier of knowledge, products, solutions and services within the telecommunications industry. Vertical and horizontal account analysis and penetration to ensure that all possible product / solution opportunities in existing and associated accounts are explored. Presentation of a comprehensive architectural strategy plan of each account

• Ensure there is a relationship forged with every level that play a role in the decision making at the customer site
• Identify any possible threats, competitors and consultant influences that may cause the customer to cancel
• To consistently meet set net of churn growth targets
• Constantly monitor of renewal dates, overflow, quarterly project plan and analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain customer service
• Utilize and incorporate competencies of the services of the xe2x80x9cProduct Specialistxe2x80x9d & xe2x80x9cProduct Managersxe2x80x9d to ensure that the companies required budgets are met
• Foster an atmosphere of self-study with regards to trends in the telecommunications market to ensure that the company is viewed as a leader in the Telecommunications industry.

Job Skills

• Change management facilitation skills (not necessarily IT specific)
• Effective time management skills
• Able to direct a channel with multiple accounts and partners
• promote teamwork and camaraderie amongst staff
• able to communicate well and document reports
• possess good interpersonal relationship towards co-worker

Minimum Requirements

• Grade 12
• Diploma in Accounting, Business Management

3 yearsxe2x80x99 experience in Account Management * 3 yearsxe2x80x99 experience in Telecom environment

Vox Telecom