Job Description

The shift times will be UK business hours 9am - 6pm.

xe2xadx90Who we are:

Looking for a job where you can be part of a team that is revolutionising the short-term accommodation industry? Look no further! We are a professional management service that helps homeowners and landlords enjoy more freedom by taking care of the hassle of hosting their properties. Our mission is to leverage the latest technology to make hosting a property as effortless as possible and increase revenue for our hosts. Join us in our quest to disrupt the industry and make hosting a breeze!

xe2xadx90Our journey:

Since our launch in 2015, we have experienced tremendous growth, even in the face of a pandemic and acquiring one of our largest competitors along the way. Our team has partnered with thousands of satisfied hosts, helping them earn income from their homes while pursuing their passions. With operations in over 20 cities worldwide, from Auckland to Lisbon, there's no shortage of opportunities to make an impact with us. We are currently in our 2nd phase of Growth and in one of the most exciting stages in our journey to date. Come join us in our mission to revolutionise the short-term accommodation industry and help hosts worldwide achieve their goals!

xe2xadx90About the role:

Reporting to the Channels Team Lead, we are in search of a dedicated and detail-oriented Channels Associate to augment our online presence and streamline our listing processes. The successful candidate will be responsible for creating and maintaining our property listings across various platforms like Airbnb and Booking.com, ensuring the highest standards of quality are met. This role will also involve effective communication with internal teams that rely on the Channels team's output. Harnessing their sharp IT skills, particularly in spreadsheet management, and a proven capacity for relationship building, the Channels Associate will play a key role in fortifying our position in the market and enhancing operational efficiency.

Responsibilities

Listings Management

• Take charge of the creation and maintenance of our listings on third-party platforms like Airbnb and Booking.com. Your role is critical to ensuring our online presence is up-to-date, accurate, and professional.

Quality Assurance

• Uphold the highest quality standards for all listings, keeping yourself and your colleagues accountable. You'll play a crucial part in guaranteeing the best possible experience for our clients.

Internal Communications

• Facilitate efficient communication between the Channels team and other internal departments. Your proactive communication skills will help ensure all teams are aligned and informed.

Requirements

Technical Skills

• Possess solid IT skills, with a particular focus on spreadsheet management (Excel). Your ability to work with technology will be key to managing and analyzing our data.

Attention to Detail

• Demonstrate a high degree of ownership and meticulous attention to detail. Your diligence will contribute to the accuracy and integrity of our listings.

Analytical & Problem-Solving Skills

• Display strong analytical and problem-solving abilities. Your capacity to analyze situations and solve issues will drive our teamxe2x80x99s success.

Interpersonal & Communication Skills

• Possess exceptional interpersonal skills and the ability to communicate effectively both verbally and in writing. Your ability to interact and communicate will be fundamental in liaising with both internal teams and external providers.

Relationship Management

• Proven capacity to build and maintain strong working relationships with internal teams and third-party providers. Your knack for relationship building will help us strengthen our network and collaborations.

Organisational Skills

• Strong organisational skills, combined with the ability to effectively manage time and multiple priorities, are required. Your ability to stay organized while handling various tasks will contribute to our team's efficiency.

Benefits

xf0x9fx8fx9b Culture

Enviable company culture xe2x80x93 wexe2x80x99ve put time into getting our work culture just right.

• Regular team social events (both in person and virtual)
• Company-wide recognition of outstanding work
• Opportunities to innovate

xf0x9fxa7x98xe2x80x8dxe2x99x80xefxb8x8f Wellbeing

Dedicated to employee wellbeing

• Wellbeing hub with virtual fitness, nutrition, yoga, meditation and talking therapy classes
• Betterhelp coverage for mental health support
• Dedicated employee wellbeing meetings

xf0x9fx8ex81 Benefits

• 23 paid holiday days
• An extra day off for your birthday - because who wants to work on their birthday?
• Employee discounts xe2x80x93 at heaps of restaurants, shops, gym memberships, cinema tickets and more
• Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
• Laptop - for business use

Houst