Job Description

Role Purpose

The Change Administrator will provide essential administrative, coordination, and data support to the organisation's change leadership team. The role is critical in ensuring smooth execution of change management activities, maintaining accurate documentation, and supporting reporting cycles. This position requires meticulous attention to detail, strong analytical capability, and advanced proficiency in data visualization, Mentimeter and Microsoft Excel.

Key Responsibilities

Change Administration & Coordination Coordinate and support day-to-day change management activities. Maintain and update change logs, registers, action logs, and communication trackers. Assist in the preparation, distribution, and storage of change-related documentation, including presentations, reports, and meeting packs. Support meeting scheduling, minute taking, and follow-up on action items.

Data Management & Reporting

Consolidate and validate data inputs from various workstreams to ensure accuracy and completeness. Develop and maintain dashboards, trackers, and reporting templates for leadership review. Use advanced Excel functions (pivot tables, lookups, formulas, conditional formatting) to analyse and present data clearly. Prepare data visualisations to support decision-making and stakeholder engagement.

Stakeholder Support

Provide administrative and coordination support to the change leadership team. Liaise with internal teams and stakeholders to collect required inputs, documentation, and updates. Ensure all communication follows the organisation's standards for quality and consistency.

Quality & Governance

Ensure compliance with established change management processes and governance frameworks. Assist with version control, document management, and audit readiness. Proactively identify gaps or risks in documentation or data and escalate appropriately.

Requirements

Skills & Competencies

Technical Skills

Advanced Microsoft Excel skills (pivot tables, XLOOKUP/VLOOKUP, complex formulas, data cleansing). Ability to create clear, compelling data visualisations (Excel, PowerPoint, or similar tools). Strong digital literacy and ability to work with project management or collaboration platforms.

Core Competencies

Exceptional attention to detail and accuracy. Strong organisational skills and ability to manage multiple priorities. Analytical mindset with the ability to interpret and present data meaningfully. Excellent written and verbal communication skills. Ability to work independently while supporting multiple leaders concurrently. Professional, proactive, and service-oriented approach.

Qualifications & Experience

2-3 years' experience in an administrative, project coordination, or change support role. Experience working in structured change or transformation environments (advantageous). Relevant diploma in Administration, Business, Change Management, or related field. * Experience supporting senior leaders or multi-stakeholder environments.