The President Hotel is entering an exciting phase of growth and transformation, and we are creating a
newly established role of Catering Technician
. This pivotal position ensures the
safe, efficient, and hygienic operation of all kitchen equipment
in our high-volume kitchen, which serves up to
580 breakfasts daily
.
This hands-on role is critical to the smooth running of our culinary operations, combining
technical expertise, preventative maintenance, procurement management, and compliance oversight
. The successful candidate will work closely with the
Executive Chef, kitchen teams, and engineering department
, reporting directly to the
Chief Engineer
, to ensure all kitchen systems are fully operational, safe, and compliant with manufacturer and food hygiene standards.
About the Role
The Catering Technician is responsible for the
maintenance, servicing, repair, and commissioning of all kitchen equipment
gas, electrical, and electronic. The role involves
preventative maintenance, stock and procurement management, emergency response, compliance with food safety and manufacturer requirements, and detailed reporting
to the Chief Engineer.
The ideal candidate is
hands-on, detail-oriented, and highly skilled in mechanical, electrical, and electronic kitchen systems
, with a proactive approach to
ensuring operational efficiency and safety
in a high-pressure, high-volume kitchen environment.
Key Responsibilities
Equipment Maintenance & Servicing
Inspect, service, and repair all kitchen equipment, including ovens, stoves, fryers, grills, dishwashers, coffee machines, and other appliances.
Diagnose and repair
mechanical, electrical, and electronic faults
, including control boards, sensors, timers, wiring, and components.
Perform
preventative maintenance
to avoid breakdowns and extend equipment lifespan.
Manage
new equipment under 2-year manufacturer warranty
, ensuring compliance with manufacturer requirements.
Procurement & Stock Management
Monitor and maintain
adequate stock levels of spare parts, consumables, and materials
.
Procure parts and materials as required, in consultation with the Engineering Department.
Ensure timely procurement to prevent downtime and maintain operational efficiency.
Keep accurate records of
stock usage and replenishment
.
Compliance & Food Safety
Ensure all work adheres to
health, safety, and food hygiene regulations
.
Conduct
risk assessments
prior to maintenance or repair work.
Maintain equipment in a
clean, sanitized, and safe state
for food preparation.
Comply with
manufacturer guidelines, local regulations, and hotel policies
.
Installation & Commissioning
Assist with
installation, commissioning, and testing of new kitchen appliances
.
Integrate new equipment into the kitchen workflow while ensuring
warranty compliance and operational safety
.
Emergency Response & Reliability
Respond promptly to
equipment breakdowns
to minimize downtime.
Provide
interim solutions
when immediate repair is not possible.
Keep tools, spare parts, and technical knowledge ready for urgent situations.
Communication & Collaboration
Liaise with the
F&B department and Executive Chef
to schedule maintenance without disrupting service.
Work with kitchen staff to ensure operational requirements are met while maintaining
safety, hygiene, and compliance
.
Provide guidance to
junior technicians
where required.
Reporting & Documentation
Maintain detailed records of all maintenance, inspections, repairs, and warranty work.
Provide
weekly updates
to the Chief Engineer on ongoing repairs, equipment status, and procurement needs.
Submit
monthly reports
detailing maintenance activities, completed repairs, preventative maintenance, stock levels, and compliance with food safety and safety standards.
Use
CMMS or similar systems
for tracking, reporting, and ensuring warranty compliance.
Skills & Experience
Minimum
3 years experience as a catering technician or in a high-volume kitchen maintenance role
.
Expertise in
electrical, electronic, and gas kitchen equipment
.
Skilled in
fault-finding, servicing, and repairing appliances
while ensuring food safety and warranty compliance.
Experience in
preventative maintenance, procurement, stock management, and documentation
.
Ability to
read manuals, schematics, and technical drawings
.
Strong communication skills for liaising with
chefs, kitchen staff, and engineering teams
.
Computer literate; experience with
CMMS or similar systems
.
Gas certification
is highly advantageous.
Personal Attributes
Hands-on, practical, and detail-oriented.
Strong problem-solving skills with
mechanical, electrical, and electronic aptitude
.
Flexible, professional, and able to respond promptly to
emergencies
.
Committed to
safety, hygiene, food compliance, and warranty adherence
.
Team player with excellent
communication and collaboration skills
.
Able to perform effectively in a
fast-paced, high-pressure kitchen environment
.
Role Matters
The Catering Technician ensures that
all kitchen appliances, including new equipment under warranty, operate safely, efficiently, and hygienically
. By managing
procurement of parts and stock, performing repairs, and providing weekly updates and monthly reports
, you enable the kitchen to function seamlessly, protect staff and guests, and support chefs in delivering an
exceptional dining experience
.
Package on Offer
Competitive gross package with benefits
.
Medical aid contribution.
Pension/provident fund contribution.
Performance-based incentives.
This is a
newly created, hands-on technical role
with significant responsibility for
maintenance, safety, and operational reliability
in one of Cape Towns most iconic luxury hotel kitchens.
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