Job Description

A well established company based in Edenvale is seeking a Capital Equipment Administrator.
Duties:

• Processes all service/repair quotations.
• Generates all service/repair invoices.
• Maintains Goldmine with respect to all servicing and repairs.
• Maintains Equipment Parts Pricing and Costing files and updates are done where necessary.
• Preparing the monthly servicing quotation reports
• Managing outstanding orders in reference to Job cards & invoicing to customers and ensuring the relevant sales rep is included with communications.
• Issuing of installation/commissioning/servicing certificates to customers
• Captures and reconciles the Medical Master invoices (matching of job-cards/quotes/invoices)
• Costing of SLAs and completion of SLA agreements
• Keep record of all active SLA and ensure that these are captured timeously on Macola.
• Bi-monthly review of spares Re-Orders Reports with PMs/MM to ensure adequate stock on hand.
• Places all orders for Equipment Parts with Procurement & Logistics Supervisor
• Completion of New Product forms for all new spares stock required.
• Completion of all tender documentation for CE & Service/Repairs (manages the entire Tender Process) 16. Compile a monthly tender report and submit to the team.
• Managing the Office Administrator to ensure all service and repair quotes are completed timeously and all other admin tasks are conducted effectively & efficiently.
• Function as a 2nd check in the absence of the 2nd CE Warehouse staff.
• Assisting with the reconciliation of the daily/annual stock counts of spares/demo
• Issuing of any demo/loan equipment requested and ensuring loan forms are completed and returned for filing purposes.
• Review the demo/loan file bi-monthly to ensure that paperwork remains in order, especially on extended demos/loans.
• Ensures that Equipment is cleaned by warehouse after each demo and before it is sent out on next demo.
• Responsible for ensuring that the demo room is well maintained
• Process all Capital Equipment quotations and forward to Customers.
• Maintains Capital Equipment Pricing and Costing files and updates are done where necessary.
• Makes sure that SafMed has adequate stock of Capital Equipment literature, brochures etc.
• Places all orders for Capital Equipment with Procurement
• Follows up on outstanding Capital Equipment orders and communicate this to the relevant Sales Reps
• Manage large amounts of incoming phone calls/emails requests.
• Controls Inventory of Capital Equipment
• Process all orders received from Customers

• Assist in maintain the Health & Safety principles of the organization.
• Work within the Company's Quality Management System
• Ensure that the appropriate documentation is always used, and that document version controlled and maintained.
• Documentation of NCAs and ARs where relevant
• Best Practices Improve processes and policies in support of organisational goals.
• Formulate and implement departmental policies and procedures to maximise output.
• Monitor adherence to procedures.

• Filing, Archiving, communication
• Compiling and updating Monthly Reports for Capital Equipment
• Support and assist Capital Equipment Team and other supporting functions.

Requirements:

• Matric (Grade 12)
• Minimum of 3 5 years experience in relevant fields
• Relevant degree would be an advantageous

Competencies:

• Effective Time Management and Record keeping
• Methodical; Able to work under pressure
• Good communication and interpersonal skills with superiors, colleagues, and suppliers
• attentive to detail
• ability to multi-task
• Critical thinking and problem-solving skills.
• Planning and organization
• Decision making
• Be Proactive
• Effective communication and teamwork skills
• The ability to plan and deal with unexpected changes
• Effective conflict management, and ability to work as part of a team

Computer Literacy:

• MS Office (Outlook, Excel, Word)