Job Description

Qualifications:

• Matric (Grade 12)
• 3-5 Years in a related field
• Computer Literacy: Excel, Word, Outlook, OneDrive, MS Teams
• Effective Time Management and Record keeping; Methodical;
• Able to work under pressure;
• Effective communication and interpersonal skills with superiors, colleagues and suppliers;
• attentive to detail, and ability to multi-task and to be able to use own initiative.
• Critical thinking and problem-solving skills.
• Planning and organization
• Decision making
• Be Proactive
• Effective communication and teamwork skills
• The ability to plan ahead and deal with unexpected changes.
• Effective conflict management, and ability to work as part of a team

Duties and Responsibilities:

• Process all quotations and forward to Customers.
• Responsible for linking of all quotes within Goldmine.
• Maintain Pricing and Costing files and updating where necessary.
• Makes sure that company has adequate stock of Capital Equipment literature, brochures etc.
• Places all orders for Capital Equipment with Procurement Officer
• Follow up on outstanding Capital Equipment orders by constant liaisons with Suppliers, Forwarders and Clearers and communicating this to the relevant Sales Reps, in the absence of the Procurement Officer
• Coordinate Capital Equipment demos with reps and prepares relevant documentation to accompany equipment on loan.
• Produce Equipment Evaluation Forms and make sure these are completed correctly.
• Ensure that Equipment is cleaned by warehouse after each demo and before it is sent out on next demo.
• Responsible for ensuring that the demo room is well maintained.
• Control Inventory of Capital Equipment and spare parts
• Process all orders received from Customers
• Completion of all tender documentation (manage the entire Tender Process)
• Monthly Reports for Capital Equipment
• Support and assist Capital Equipment Team and other supporting functions.
• Process all service / repair quotations.
• Generate all service / repair invoices.
• Maintain Goldmine with respect to all servicing and repairs.
• Maintains Equipment Parts Pricing and Costing files and updates where necessary.
• Place all orders for Equipment Parts with Procurement Officer
• Follows up on outstanding orders.
• Assist in maintaining the Health & Safety principles of the organization.
• Work within the Company's Quality Management System
• Ensure that the appropriate QMS documentation is always used, and that document version controlled and maintained.
• Documentation of NCA's and AR's where relevant.
• Best Practices - Improve processes and policies in support of organisational goals.
• Formulate and implement departmental policies and procedures to maximise output. Monitor adherence to procedures.
• Administrative excellence
• Filing, Archiving, communication
• Compiling and updating Monthly Reports for Capital Equipment
• Support and assist Capital Equipment Team and other supporting functions.