Call Centre Quality Assessor/team Manager
Job Description
Job Specification 3: Call Centre Quality Assessor/Team Manager
Location: Table View
Company: South Africa''''s largest importer, manufacturer, and supplier of mobility goods and aids for the elderly.
Position: Call Centre Quality Assessor/Team Manager
Salary: Competitive (negotiable)
:
Manage a small team of consultants.
Optimize lead distribution for maximum ROI.
Provide training, coaching, and feedback to team members.
Ensure calls meet company requirements and achieve KPIs.
Fluent in English and Afrikaans.
5 years'''' call center experience, 2 years in a management or quality assessing role.
Competitive salary with exciting monthly bonus incentives for meeting KPIs.
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Job Detail
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Job IdJD1275217
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned