Call Centre Agent (legal Collections)
Cape Town, WC, ZA, South Africa
Job Description
KEY PERFORMANCE AREAS:
Achieving individual collections and productivity targets; Communicate effectively to negotiate successful promises to pay (PTPs). Ensure full understanding of client's product/s. Good understanding of, and ability to apply applicable laws, rules and regulations; Adherence to prescribed call scripts; Updating debtors' information; Knowledge and understanding of the importance of the protection of personal information (POPIA).
REQUIREMENTS:
A minimum of 6 months working experience within a legal debt collections environment; Supporting documents in respect of past performance must be provided; No criminal record; Strong communication and negotiation skills; Computer literate; Understanding and working knowledge of legal collections process is a requirement.
SKILLS:
Target driven and motivated; High level of integrity; Strong work ethic; Able to work under pressure; Reliable and punctual; Team player.
Remuneration Structure:
Basic Salary; Uncapped Commission; Free Benefits - Medical cover (Not from Day 1), Funeral cover, Life & Disability cover
Working Hours:
Monday - Friday (07h30 - 15h45) 30 min lunchbreak + 15 minute tea break * 2 x Saturdays per month (5 hour shifts)
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1492288
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationCape Town, WC, ZA, South Africa
-
EducationNot mentioned