Job Description

Job Summary Requirements:

• Diploma or Certificate (NQF Level 5) or equivalent.
• Minimum of 3 years in a Business Representative or similar role within the manufacturing sector.
• Proficient in MS Office, SAP, ERP systems, Salesforce, and other relevant software.

Responsibilities:
Sales and Business Administration (45%)

• Canvass and open new customer accounts based on viability.
• Monitor monthly sales per customer and evaluate performance against targets.
• Extract daily sales data from SAP for analysis and action planning.
• Provide monthly feedback to management regarding customer-related activities.
• Introduce new marketing and promotional strategies aligned with company goals.
• Collaborate with warehouse and logistics staff for efficient route planning.
• Organise and host trade evenings and promotional events.
• Monitor and grow customer base and market share through promotional initiatives.
• Assist in the credit application process and manage outstanding accounts in partnership with debtors.
• Ensure outstanding debtor days are below 45 at all times.
• Maintain company vehicles and equipment according to policy.
• Participate in monthly performance review meetings with management.

Stock Control (15%)

• Work closely with the warehouse to ensure stock availability and resolve queries.
• Support consignment stock processes.
• Monitor customer buying patterns for accurate stock forecasting.
• Oversee stock rotation and replenishment.
• Assist customers in managing stock levels and composition.

Compliance (10%)

• Operate within internal controls to maintain compliance and integrity.
• Report risks and concerns within the operational area.
• Ensure adherence to regulations to avoid wasteful expenditure.

Customer Service (20%)

• Build and maintain strong working relationships with customers and internal teams.
• Resolve customer queries promptly in collaboration with other departments.
• Provide ongoing product and pricing training to customers.
• Support the customer liaison team by keeping customer information up to date.
• Offer training on product handling, POS materials, and procedures.

Cost Control (10%)

• Promote the responsible use of financial and physical resources.
• Monitor pricing structures and gross profit margins daily.
• Implement corrective actions as needed to maintain profitability.
• Reduce unnecessary expenses and ensure adherence to budgetary limits.

Please note that only shortlisted candidates will be contacted.
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