Job Description

Career opportunity
This career is available in Outsourced Business for the role of Business Project Manager who will be based in Hill on Empire, reporting to Manager: Outsourced Business Operations.
what will you do?
The succesful candidate will be responsible for ensuring:
System Platforms Providers

• Strategic alignment of initiatives for Outsourced Business (OB) by the System Platform Providers (SPP) and the Binder Holders. They will also be responsible for relationship management between Santam and the SPP's through frequent engagements; including supporting the Outsourced Business and Business Integration teams

Principle accountabilities include

• Responsible for ensuring strategic alignment of initiatives for OB by the SPP and the Binder Holder
• Responsible for managing relationships between Santam and the SPP's through frequent engagements
• Responsible for supporting the OB and Business Integration teams. Central point of contact at Santam for all SPP's
• Maintaining and reporting on initiative backlog. Drive the implementation of various initiatives through the SPP and Binder Holder
• Compiling steerco pack for monthly meetings with the SPP's. Chair, facilitate and minute the compulsory monthly Steerco meetings held with business
• Prioritisation of new initiatives with the Outsourced Business Committee
• Driving completion of initiatives timely and within budget
• Attend monthly prioritisation meetings and provide feedback on the implementation of various initiatives to the Outsourced Business team
• Responsible for managing the SPP initiative budget and estimation management; review of work orders and costing
• Reviewing of invoices against work orders and facilitation of invoice payment
• Attend meetings with Binders Holders, SPPs and Santam business teams relating to new deployments, migrations, issue resolution and provide guidance relating to requirements that may be required
• Prepare for quarterly planning meetings and drive the discussion and agreement to the initiatives
• Ad-hoc responsibilities as may be required from time to time

Qualifications and Experience

• Higher Certificate in Insurance
• Minimum 5 years' experience in project management

Skills

• Microsoft Excel, Word, PowerPoint
• QlikView and Qlik sense
• JIRA
• Confluence
• Understanding of the OB model would be an advantage

Competencies

• Ability to build and maintain relationships
• Communication and strong facilitation skills
• Resilience
• Attention to detail and strong analytical skills
• Good project management skills
• Change management skills
• Innovative and creative skills
• Negotiating skills
• Ability to convince and influence
• Ability to drive project time-line

Our commitment to transformation
Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, andexpanding company, we are committed to transformation and growth. While our headquarters are in SouthAfrica, we are rapidly extending our presence into emerging markets across Africa and Asia
With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialistbusiness owners, and institutions-including 80 of the Top 100 companies listed on the JSE. Our commitmentto Insurance, Good and Proper goes beyond just providing cover-we offer peace of mind, ensuring our clientscan focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe thefreedom to seize every day is worth protecting
People drive our business, and we are committed to attracting the best talent, whether for permanent roles orshort-term opportunities
Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourageapplications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive
Take the next step in your career-apply now and be part of a company that's shaping the future ofinsurance. This is Freedom!