Job Description

Listing reference:

021688

Listing status:

Online

Apply by:

8 October 2025

Position summary

Industry:

Wholesale & Retail Trade

Job category:

FMCG, Retail, Wholesale and Supply Chain

Location:

Cape Town

Contract:

Permanent

Remuneration:

Market Related

EE position:

Yes

About our company

Clicks Group

Introduction

The Clicks Group is looking to recruit a Business Enhancement Manager to work within the Store Support Department. The will be based at the Clicks Head Office in Cape Town.

Job description

JOB PURPOSE:

Drive efficiency and productivity while managing projects and delivering on innovation. Manage the team to deliver on daily operational requirements and strategic initiatives.

JOB OBJECTIVES:

Manage and lead the Business Enhancement team to deliver efficiencies and productivity within store operations Work across functional areas to extract business benefit that enhances processes and outcomes within store operations Required to work on medium/high impact projects and solutions that may or may not span multiple business
areas
Gather and interpret requirements from the business. Participate in the solution design process Prepare the requirements specifications Define the success criteria for solution testing Performing business analysis and process improvement with assigned solution project Presenting information and obtaining buy in from all stakeholders

Minimum requirements

JOB RELATED KNOWLEDGE:

Financial Acumen Business process modelling/engineering. Project life cycle. System Development Life Cycle. Understanding of Information technology. Quality management. Risk management.

JOB RELATED SKILLS:

Interest and understanding of business. Facilitation skills. Interpersonal skills. Verbal and written communication skills Analytical Thinking and Problem Solving Team Management Project management

JOB EXPERIENCE:

Essential: 3-5 years' experience as a Business Analyst or process design role Essential: 3-5 years' project management experience Essential: Experience working in and a good understanding of a Logistics, Supply Chain and/or Retail environment Essential: Evidence of managing a large scale project

EDUCATION:

Degree or Diploma in Business Management or similar qualification Certificate or Diploma in Project Management Relevant tertiary IT qualification Certificate or Diploma in Business Process Modelling from industry recognised training Institution

JOB RELATED COMPETENCIES:

Deciding and Initiating Action Leading and Supervising Working with People Adhering to Principle and Values Persuading and Influencing Creating and Innovation Applying Expertise and Technology Analysing Planning and Organising * Entrepreneurial and Commercial Thinking