Job Description

Are you a strategic thinker with a passion for driving growth and building lasting client relationships? Do you thrive in a fast-paced B2B environment and have a proven track record in solution selling? If so, we want to hear from you!
Tsebo Facilities Solutions is seeking a dynamic Business Development Manager to join our team and play a pivotal role in expanding our footprint in the Facilities Management sector. This is your opportunity to shape the future of our business while working with a team that values innovation, collaboration, and excellence.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs.
Duties & Responsibilities
New Business Development

• Identify and pursue new business opportunities within the Facilities Management sector.
• Conduct market research to uncover potential clients and understand their needs.
• Build and maintain a robust pipeline through cold calling, networking, and leveraging industry contacts.
• Develop tailored proposals and presentations that speak directly to client challenges and goals.
• Lead negotiations and close deals that align with company objectives and client expectations.
• Collaborate with internal teams to price solutions and ensure feasibility and profitability.

Client Relationship Management

• Foster long-term relationships with existing clients, ensuring satisfaction and loyalty.
• Present new services and solutions to enhance client value and deepen engagement.
• Coordinate with technical and operational teams to deliver seamless service and support.
• Facilitate client debriefs and feedback sessions to continuously improve offerings.

Strategic Business Planning

• Attend industry events, conferences, and networking functions to stay ahead of market trends.
• Provide insights and recommendations to senior leadership on emerging opportunities.
• Identify and develop new service lines, campaigns, and distribution channels.
• Position Tsebo Facilities Solutions as a thought leader and preferred provider in the market.

Sales Operations & CRM Management

• Maintain accurate records of sales activities and client interactions in Salesforce.
• Forecast sales targets and track performance against goals.
• Ensure compliance with internal sales processes and reporting standards.
• Support marketing initiatives and ensure alignment with sales strategies.

Bid & Tender Management

• Lead the qualification and management of tender opportunities.
• Coordinate bid submissions and ensure timely delivery of high-quality proposals.
• Work closely with the bid office and call center team to maximize conversion rates.
• Conduct research and analysis to support competitive positioning and pricing strategies.

Skills and Competencies

• Strategic business development
• Solution selling (B2B)
• Client relationship management
• Negotiation & communication
• Financial & commercial insight
• CRM (Salesforce) proficiency
• Proposal & bid management
• Market research & networking
• Sales planning & target achievement

Qualifications

• Bachelor's degree in a relevant field (e.g. Business, Marketing, or related discipline)
• At least 5 years of solution selling experience in a B2B environment
• Proven success in Facilities Management, especially in hard services
• Strong operational background in the services sector
• Familiarity with industry technologies, key role players, and market trends

Skills Required