Job Description

Job Summary

Duties and Responsibilities (may include but not limited to):

• Identify market opportunities for your area of responsibility and produce a Business Plan that

reflects how to develop, and manage prospects

• Retain existing base and grow it to help ensure Brolink Sales targets for the GWP and profitability

are met and exceeded.

• Maintain and accurately report on the sales pipelines, to ensure that GWP targets will be met or

exceeded

• Assist with and track larger renewals, and cancellations within portfolio, to ensure a high retention

rate of business

• Develop the Broker portfolio, and effectively onboard new brokers, whereby the Business

Development Growth

• targets are achieved through influence and persuasions.
• Strategically analyze the Brokers business plan and identify future business opportunities for

development

• Implement agreed underwriting measures aligned to underwriting and Insurer mandates to attain

targeted loss

• ratios and rates
• Ensure adherence to the Regional Teams Sales plan
• Actively assist with portfolio management and policy screening, to ensure that profitability targets

are achieved

• Deliver and enhance client satisfaction of the highest level by working with brokers to map and

determine their

• business needs in delivering superior client service
• Effectively assist by redirecting service complaints, to the correct division and manager, in order to

resolve all complaints received from brokers or clients

• Track Productivity levels by successful completion of Internal systems
• Maintain correct and updated broker contact information, correct broker agency details, and ensure

that changes in agencies are correctly communicated and updated on all required systems

• In collaboration with Underwriting and other departments ensure that technical and operational

underwriting standards, procedures and controls are complied with

• Follow laid down procedures for on boarding; development and maintaining of business
• Follow laid down procedures for submission of ex gratia claim motivations
• Actively promote relationships with key role players in your broker portfolio, and the management

team of Brolink. Also manage the relationship between the broker and support teams at Brolink.

• Effectively identify, and action cross selling opportunities with other divisions within the Company
• Assist with credit control management on assigned portfolio, in order to retain GWP
• Assist with portfolio management actions, and compliance requirements. Effectively identify and

report compliance breaches, and implementation of compliance requirements post audit

• Track provisional and actual premiums raised under group schemes, to maintain correct GWP levels
• At all times adhere to your agreed delegated authority agreement
• System training to broker and any other requirements

Business Accountabilities

• Analysis Governance and risk management

Relationships
Internal:

• Executives
• BDC
• Underwriting and Claims Manager
• Underwriters
• Claims
• Credit control
• Specialist divisions
• Portfolio management teams
• And any other department within Brolink

External:

• Brokers
• Industry Associations
• Insurers

Qualification
Minimum Requirements:

• Higher certificate and higher
• Bachelor's degree in business, marketing or related field
• FAIS compliant
• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Work Experience

Minimum Requirements:

• Commercial and Personal Lines experience - minimum 5 years
• Sound experience in Sales with a strong presence in the Broker community - minimum 5 years
• Cold calling

TECHNICAL COMPETENCIES

Minimum Requirements:

• Sales and marketing
• Sound understanding and knowledge of the South African Insurance market
• Sound knowledge of statutory and legislative requirements
• Maintain up to date knowledge of local markets and industry sectors
• Sound knowledge of Brolink and its business strategy and objectives
• Sound understanding and knowledge of Commercial and Personal Lines Underwriting
• Continuous personal development, through relevant internal and external training, including but not

limited to product training, financial training, and survey training

• Sound understanding and knowledge of Brolink's products
• Maintain up to date knowledge of local markets and industry sectors

Travel and Other Requirements

• Extensive travel in the role
• Driving license required

ATTRIBUTES

Attributes required for the position include but are not limited to:

• Analysis
• Attention to detail
• Commitment to excellence
• Effective Delegation & Leadership
• Oral and written communication
• Planning and organizing
• Teamwork
• Flexible in duties performed
• Ability to work under pressure
• Positive attitude
• Entrepreneurial thinking and identifying sales opportunities
• Resilience
• Fully vaccinated

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