Job Description

• Identify market opportunities for your area of responsibility and produce a Business Plan that reflects how to develop, and manage prospects.
• Retain existing base and grow it to help ensure Brolink Sales targets for the GWP and profitability are met and exceeded.
• Maintain and accurately report on the sales pipelines, to ensure that GWP targets will be met or exceeded
• Assist with and track larger renewals, and cancellations within portfolio, to ensure a high retention rate of business.
• Develop the Broker portfolio, and effectively onboard new brokers, whereby the Business Development Growth.
• Targets are achieved through influence and persuasions.
• Strategically analyze the Brokers business plan and identify future business opportunities for development.
• Implement agreed underwriting measures aligned to underwriting and Insurer mandates to attain targeted loss.
• Ratios and rates
• Ensure adherence to the Regional Teams Sales plan.
• Actively assist with portfolio management and policy screening, to ensure that profitability targets are achieved.
• Deliver and enhance client satisfaction of the highest level by working with brokers to map and determine their Business needs in delivering superior client service.
• Effectively assist by redirecting service complaints, to the correct division and manager, in order to resolve all complaints received from brokers or clients.
• Track Productivity levels by successful completion of Internal systems.
• Maintain correct and updated broker contact information, correct broker agency details, and ensure that changes in agencies are correctly communicated and updated on all required systems.
• In collaboration with Underwriting and other departments ensure that technical and operational underwriting standards, procedures and controls are complied with
• Follow laid down procedures for on boarding; development and maintaining of business
• Follow laid down procedures for submission of ex gratia claim motivations
• Actively promote relationships with key role players in your broker portfolio, and the management team of Brolink. Also manage the relationship between the broker and support teams at Brolink.
• Effectively identify, and action cross selling opportunities with other divisions within the Company.
• Assist with credit control management on assigned portfolio, in order to retain GWP.
• Assist with portfolio management actions, and compliance requirements.
• Effectively identify and report compliance breaches, and implementation of compliance requirements post audit.
• Track provisional and actual premiums raised under group schemes, to maintain correct GWP levels.
• At all times adhere to your agreed delegated authority agreement.
• System training to broker and any other requirements

Business Accountabilities

• Analysis Governance and risk management

Relationships

Internal:

• Executives
• BDC
• Underwriting and Claims Manager
• Underwriters
• Claims
• Credit control
• Specialist divisions
• Portfolio management teams
• And any other department within Brolink

External:

• Brokers
• Industry Associations
• Insurers

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