Job Description

Our cleint a leading South African manufacturer of high-temperature process equipment, with a global client base. Our company specializes in designing and manufacturing incinerators, product recovery furnaces, cremators, and flue gas filtration systems. We are seeking a skilled Burner and Furnace Technician to join our technical services team.
This position is ideal for an experienced technician who is passionate about working with complex, high-temperature equipment and is comfortable traveling internationally.
Job Summary
The successful candidate will be responsible for commissioning, maintaining, and troubleshooting high-temperature process equipment both at our factory and at client sites around the world. This role requires a blend of hands-on technical expertise, strong problem-solving skills, and a commitment to providing excellent customer service. The position is based in Ballito, South Africa, and requires a willingness to travel internationally.
Key Responsibilities
Equipment Commissioning
Perform comprehensive commissioning of incinerators, furnaces, cremators, and associated equipment at our factory before they are shipped.
Conduct on-site commissioning at client locations, ensuring the equipment meets all operational specifications.
Execute start-up procedures, safety checks, and performance testing.
Train client operators on how to properly operate the equipment and perform basic maintenance.
Maintenance and Service
Conduct scheduled preventative maintenance on installed equipment at client sites.
Troubleshoot and repair burner systems, control panels, and various furnace components.
Replace worn or damaged parts, including refractory materials, burner components, and control system parts.
Maintain detailed service records and reports for all site visits.
Technical Support
Provide remote and on-site technical assistance to clients experiencing operational issues.
Diagnose equipment problems remotely via phone, email, or online monitoring, guiding clients through basic troubleshooting.
Collaborate with our internal engineering team to resolve complex technical challenges.
Assist in developing and improving maintenance schedules and procedures for various types of equipment.