Job Description

Macrotec Engineering is a leading South African manufacturer of high-temperature process equipment, serving clients globally. We specialize in the design and manufacture of incinerators, product recovery furnaces, cremators, and flue gas filtration systems.


We are seeking a skilled Burner and Furnace Technician to join our technical services team. The successful candidate will be responsible for commissioning, maintaining, and troubleshooting our high-temperature process equipment both at our factory and at client sites worldwide. This role requires a combination of technical expertise, problem-solving abilities, and excellent customer service skills. The position is based in Ballito, RSA.


KEY RESPONSIBILITIES


Equipment Commissioning

Perform complete commissioning of incinerators, furnaces, cremators, and associated equipment at our factory prior to shipment Conduct on-site commissioning at client locations, ensuring equipment meets all operational specifications Execute start-up procedures, safety checks, and performance testing Train client operators on proper equipment operation and basic maintenance procedures

Maintenance and Service

Conduct scheduled preventive maintenance on installed equipment at client sites Perform troubleshooting and repairs on burner systems, control panels, and furnace components Replace worn or damaged parts including refractory materials, burner components, and control system components Maintain detailed service records and reports for all site visits

Technical Support

Provide remote and on-site technical assistance to clients experiencing operational issues Diagnose equipment problems via phone/email/online monitoring and guide clients through basic troubleshooting steps Collaborate with engineering team to resolve complex technical challenges Assist in developing maintenance schedules and procedures for various equipment types

QUALIFICATIONS AND REQUIREMENTS


Essential Requirements

Qualified Millwright OR Qualified Electrician Valid driver's license (Code B minimum) Willingness to travel Minimum 3 years' experience working with industrial combustion equipment, burners, or high-temperature processes

Technical Competencies

Strong understanding of combustion principles and burner technology Proficiency in reading and interpreting electrical and mechanical drawings Experience with PLC systems and industrial control panels Knowledge of gas and oil-fired burner systems Familiarity with safety protocols for high-temperature equipment

Additional Skills

Excellent problem-solving and analytical abilities Strong communication skills for client interaction and report writing Ability to work independently and manage time effectively Physical fitness to work in industrial environments and confined spaces Basic computer skills for report writing and email communication

PREFERRED QUALIFICATIONS

Gas installation certification (SAQCC Gas) Previous experience in equipment commissioning * Valid passport for international travel